Medical Records Specialist

Sharecare

. Process release of information requests accurately, efficiently, and timely .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining confidentiality and providing exceptional customer service in a medical records environment.

Highest-signal resume keywords

HIPAA ComplianceMedical Records ManagementMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsFax Machine OperationCopier OperationInvoicing AccuracyEquipment MaintenanceMulti-tasking

Soft Skills

Organizational SkillsSelf-motivatedTeam PlayerAttention to DetailRespectful Communication

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Patient PrivacyState LawsFee StructuresConfidentialityEthical StandardsClient PoliciesFederal RegulationsLabor Regulations

About the role

Key responsibilities & impact

Process release of information requests accurately, efficiently, and timely
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily
Date-stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful customer service and address client concerns
Receive incoming requests through mail, telephone, and fax as needed
Maintain a professional appearance and orderly work area
Maintain knowledge of state laws and fee structures
Accept assignments involving additional facilities and assist with backlogs
Follow client/site policies, HIPAA, state/federal, and labor regulations
Maintain confidentiality, security, and ethical standards when handling privileged medical information

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Strong computer software experience
General working knowledge of Microsoft Word and Excel required
Excellent organizational skills
Ability to type 50 wpm
Ability to use fax, copier, and scanning machine
Willingness to learn new equipment and processes quickly
Self-motivated and a team player
Proven customer satisfaction skills
Ability to multi-task
Must safeguard patient privacy and comply with HIPAA regulations, state/federal regulations, company policies, and procedures

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user