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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining accurate medical records and providing exceptional customer service in a medical records department setting.
Highest-signal resume keywords
HIPAA ComplianceMedical Records ManagementMicrosoft WordMicrosoft ExcelCustomer Satisfaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical Records
Soft Skills
Organizational SkillsSelf-MotivatedTeam PlayerMulti-TaskingAttentive Customer Service
Tools & Technologies
Fax MachineCopierScanning Machine
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Release of InformationConfidential Medical InformationState LawsFee StructuresClient Policies
About the role
Key responsibilities & impact- Process all release of information requests in a timely and efficient manner
- Retrieve and return patient medical charts
- Scan medical records accurately and transmit them daily according to requests and established standards
- Date stamp requests and highlight pertinent data
- Validate requests and authorizations for release of medical information
- Perform quality checks for accuracy, confidentiality, proper invoicing, and compliant releases
- Maintain equipment in excellent operating condition
- Provide attentive, respectful customer service and address client concerns
- Receive incoming requests, mail, telephone inquiries, and fax inquiries as needed
- Maintain a neat, clean, professional appearance and orderly work area
- Maintain knowledge of state laws and fee structures
- Accept assignments involving additional facilities or backlog support
- Safeguard confidential and privileged medical information in accordance with HIPAA and applicable regulations
Requirements
What you’ll need- High School Diploma (GED) required
- A minimum of 2 years prior experience in a medical records department or like setting preferred
- Must have strong computer software experience — general working knowledge of Microsoft Word and Excel required
- Excellent organizational skills a must
- Must be able to type 50 wpm
- Must be able to use fax, copier, scanning machine
- Must be willing to learn new equipment and processes quickly
- Must be self-motivated, a team player
- Must have proven customer satisfaction skills
- Must be able to multi-task
- Local to Providence, RI
- Must comply with HIPAA, state/federal regulations, labor regulations, and client/site policies and procedures
