Medical Records Specialist

Sharecare

. Process release of information requests accurately, efficiently, and timely .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining confidentiality and providing exceptional customer service in a medical records environment.

Highest-signal resume keywords

HIPAA ComplianceMedical Records ManagementMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsFax Machine OperationCopier Operation

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerMulti-TaskingAttention to Detail

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Patient PrivacyState LawsFee StructuresConfidentialityEthical Standards

About the role

Key responsibilities & impact

Process release of information requests accurately, efficiently, and timely
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and established standards
Date-stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful customer service and address client concerns or problems
Receive incoming requests, open mail, handle telephone inquiries, and retrieve fax inquiries as needed
Maintain a neat, clean, and professional appearance and an orderly work area
Maintain knowledge of state laws and fee structures
Accept assignments, support additional facilities, and help with backlogs
Follow client/site policies, HIPAA, state/federal regulations, and labor regulations
Maintain confidentiality, security, and ethical standards when handling privileged medical information

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
Excellent organizational skills are a must
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated, a team player
Must have proven customer satisfaction skills
Must be able to multi-task
Must safeguard patient privacy and comply with HIPAA, state/federal regulations, and applicable policies
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users