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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Proficient in managing medical records with strong organizational skills and a commitment to customer service.
Highest-signal resume keywords
HIPAA ComplianceMedical Records ManagementMicrosoft Word and ExcelCustomer Service SkillsTyping Speed of 50 WPM
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Records ProcessingData ValidationQuality ChecksScanning Medical RecordsInvoicing Accuracy
Soft Skills
Organizational SkillsSelf-MotivatedTeam PlayerMultitasking AbilityAttention to Detail
Tools & Technologies
Fax MachineCopierScanning Machine
Certifications & Qualifications
High School Diploma (GED)
Industry Keywords
Patient PrivacyState LawsFee StructuresConfidentiality StandardsClient/Site Policies
About the role
Key responsibilities & impact- Process release of information requests in a timely and efficient manner
- Retrieve and return patients’ medical charts
- Scan medical records accurately and transmit them daily according to requests and established standards
- Date stamp requests and highlight pertinent data
- Validate requests and authorizations for release of medical information
- Perform quality checks for accuracy, confidentiality, and proper invoicing
- Maintain equipment in excellent operating condition
- Provide attentive, respectful, and proactive customer service
- Receive incoming requests through mail, telephone, and fax as needed
- Maintain a professional appearance and a clean, orderly work area
- Maintain knowledge of state laws and fee structures
- Support additional facilities and backlog work as assigned
- Follow client/site policies, HIPAA, state/federal, and labor regulations
- Maintain confidentiality, security, and ethical standards while releasing medical records
Requirements
What you’ll need- High School Diploma (GED) required
- A minimum of 2 years prior experience in a medical records department or like setting preferred
- Strong computer software experience; general working knowledge of Microsoft Word and Excel required
- Excellent organizational skills
- Ability to type 50 wpm
- Ability to use fax, copier, and scanning machine
- Willingness to learn new equipment and processes quickly
- Self-motivated and a team player
- Proven customer satisfaction skills
- Ability to multitask
- Must safeguard patient privacy and comply with HIPAA regulations, company policy, and applicable state/federal regulations
Benefits
Comp & perks- Equal Opportunity Employer
- E-Verify user
