Medical Records Specialist

Sharecare

. Process release of information requests accurately, efficiently, and timely .

Posted 9/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining accurate medical records and providing exceptional customer service in a medical records department.

Highest-signal resume keywords

HIPAA ComplianceMedical Records ManagementMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMFax Machine OperationCopier OperationScanning Machine Operation

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerMulti-Tasking AbilityAttention to Detail

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Patient Information SafeguardingState Laws KnowledgeFee Structures KnowledgeConfidentiality StandardsMedical Records Department Experience

About the role

Key responsibilities & impact

Process release of information requests accurately, efficiently, and timely
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and procedures
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful, and proactive customer service
Receive incoming requests, open mail, handle telephone inquiries, and retrieve fax inquiries as needed
Maintain a neat, clean, professional appearance and orderly work area
Maintain knowledge of state laws and fee structures
Accept assignments, support additional facilities, and help with backlogs
Safeguard privileged patient information in compliance with HIPAA and applicable regulations

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Strong computer software experience
General working knowledge of Microsoft Word and Excel required
Excellent organizational skills
Ability to type 50 wpm
Ability to use fax, copier, and scanning machine
Willingness to learn new equipment and processes quickly
Self-motivated and a team player
Proven customer satisfaction skills
Ability to multi-task
Ability to comply with HIPAA, state/federal regulations, labor regulations, and company/client policies
Ability to maintain confidentiality, security, and ethical standards

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user