Medical Records Specialist

Sharecare

. Process all release of information requests accurately, efficiently, and timely .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Proficient in utilizing Microsoft Word and Excel for efficient record management and customer service.

Highest-signal resume keywords

HIPAA ComplianceMedical Records ManagementMicrosoft WordMicrosoft ExcelCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsFax Machine OperationCopier OperationRecord KeepingInvoicing AccuracyState Laws Knowledge

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerProactive CommunicationMulti-Tasking

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Release of InformationPatient PrivacyConfidentialityMedical Records DepartmentState/Federal Regulations

About the role

Key responsibilities & impact

Process all release of information requests accurately, efficiently, and timely
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and procedures
Date-stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful, and proactive customer service
Receive incoming requests, open mail, handle telephone inquiries, and retrieve fax inquiries as needed
Maintain a professional appearance and comply with the dress code
Keep the work area clean and orderly and properly store records and files
Maintain working knowledge of state laws and fee structures
Accept assignments, support additional facilities, and assist during backlogs
Follow client/site policies and procedures, including HIPAA and applicable regulations
Maintain confidentiality, security, and ethical standards while releasing medical records

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Strong computer software experience
General working knowledge of Microsoft Word and Excel required
Excellent organizational skills
Ability to type 50 wpm
Ability to use fax, copier, and scanning machine
Willingness to learn new equipment and processes quickly
Self-motivated and a team player
Proven customer satisfaction skills
Ability to multi-task
Must safeguard patient privacy and comply with HIPAA regulations, applicable state/federal regulations, and labor regulations

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user