Medical Records Specialist

Sharecare

. Process all release of information requests accurately, efficiently, and timely .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining medical records accuracy and confidentiality, with strong organizational and customer service skills.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release of Information ProcessingMedical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsInvoicing AccuracyMulti-tasking

Soft Skills

Organizational SkillsSelf-motivatedTeam PlayerAttention to Detail

Tools & Technologies

Fax MachineCopierScanning Machine

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

ConfidentialityState LawsFee StructuresClient PoliciesFederal Regulations

About the role

Key responsibilities & impact

Process all release of information requests accurately, efficiently, and timely
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and established procedures
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful customer service and address client concerns
Receive incoming requests via mail, telephone, and fax as needed
Maintain a clean, orderly work area and properly store records and files
Maintain working knowledge of state laws and fee structures
Support additional facilities and backlogs as assigned
Follow client/site policies, HIPAA, state and federal regulations, and labor regulations
Maintain confidentiality, security, and ethical standards while handling privileged medical information

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience; general working knowledge of Microsoft Word and Excel required
Excellent organizational skills
Must be able to type 50 wpm
Must be able to use fax, copier, and scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated and a team player
Must have proven customer satisfaction skills
Must be able to multi-task