Medical Records Specialist

Sharecare

. Process release of information requests accurately, efficiently, and within established standards .

Posted 9/17/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Proficient in utilizing Microsoft Word and Excel, with strong organizational and customer service skills.

Highest-signal resume keywords

HIPAA ComplianceMedical Records ManagementMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMedical Chart RetrievalScanning Medical RecordsQuality ChecksTyping 50 WPMFax Machine OperationCopier OperationScanning Machine Operation

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerMulti-TaskingAttention to Detail

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Patient PrivacyState LawsFee StructuresConfidentialityRelease of Information

About the role

Key responsibilities & impact

Process release of information requests accurately, efficiently, and within established standards
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and procedures
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful customer service and address client concerns
Receive incoming requests through mail, telephone, and fax as needed
Maintain a professional appearance and a clean, orderly work area
Maintain working knowledge of state laws and fee structures
Support additional facilities and backlogs as assigned
Handle privileged information confidentially and ethically

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience; general working knowledge of Microsoft Word and Excel required
Excellent organizational skills
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated and a team player
Must have proven customer satisfaction skills
Must be able to multi-task
Must safeguard patient privacy and comply with HIPAA regulations, state/federal regulations, and labor regulations

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user