Medical Records Specialist

Sharecare

. Process all release of information requests in a timely and efficient manner .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining medical records accuracy and providing exceptional customer service in a medical records department.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release Of Information ProcessingMedical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsFax Machine OperationCopier OperationMulti-Tasking

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerAttention To Detail

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

ConfidentialityState LawsFee StructuresClient PoliciesLabor Regulations

About the role

Key responsibilities & impact

Process all release of information requests in a timely and efficient manner
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful customer service and address client concerns
Receive incoming requests through mail, telephone, and fax as needed
Maintain a clean, orderly, and professional work area
Maintain working knowledge of state laws and fee structures
Support additional facilities and backlogs as assigned
Follow client/site policies, HIPAA, state/federal, and labor regulations
Maintain confidentiality, security, and ethical standards when handling medical records

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
Excellent organizational skills are a must
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated, a team player
Must have proven customer satisfaction skills
Must be able to multi-task