Medical Records Specialist

Sharecare

. Process all release of information requests accurately, efficiently, and within required timelines .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining medical records accuracy and confidentiality, with strong organizational and customer service skills.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release of Information ProcessingMedical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsInvoicing AccuracyMulti-tasking

Soft Skills

Organizational SkillsSelf-motivatedTeam PlayerAttention to Detail

Tools & Technologies

Fax MachineCopierScanning Machine

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

ConfidentialityState LawsFee StructuresClient PoliciesEthical Standards

About the role

Key responsibilities & impact

Process all release of information requests accurately, efficiently, and within required timelines
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and established standards
Date-stamp requests and highlight pertinent data to facilitate processing
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful customer service and address client concerns or problems
Receive incoming requests through mail, telephone, and fax as needed
Maintain a professional appearance and comply with the established dress code
Keep the work area clean and orderly and properly store records and files
Maintain knowledge of applicable state laws and fee structures
Accept assignments, support additional facilities, and assist during backlogs
Follow client/site policies and procedures, including HIPAA and applicable state/federal and labor regulations
Maintain confidentiality, security, and ethical standards when handling privileged medical information

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
Excellent organizational skills are a must
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated, a team player
Must have proven customer satisfaction skills
Must be able to multi-task
Equal Opportunity Employer and E-Verify user; qualified applicants receive consideration under applicable law