Medical Records Specialist

Sharecare

. Process release of information requests accurately, efficiently, and within established standards .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Proficient in managing medical records with strong organizational skills and a commitment to customer service.

Highest-signal resume keywords

HIPAA ComplianceMedical Records ManagementMicrosoft WordMicrosoft ExcelCustomer Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsFax Machine OperationCopier Operation

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerProactive Customer ServiceMulti-Tasking

Tools & Technologies

Scanning MachineFax MachineCopier

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Patient PrivacyState LawsFee StructuresConfidentialityEthical Standards

About the role

Key responsibilities & impact

Process release of information requests accurately, efficiently, and within established standards
Retrieve and return patients’ medical charts
Scan medical records accurately and transmit them daily according to requests and procedures
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful, and proactive customer service
Receive incoming requests through mail, telephone, and fax as needed
Maintain a professional appearance and a clean, orderly work area
Maintain working knowledge of state laws and fee structures
Accept assignments, support additional facilities, and help with backlogs
Follow client/site policies and procedures, including HIPAA and labor regulations
Maintain confidentiality, security, and ethical standards when handling privileged medical information

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience
General working knowledge of Microsoft Word and Excel required
Excellent organizational skills
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated and a team player
Must have proven customer satisfaction skills
Must be able to multi-task
Must safeguard patient privacy and comply with HIPAA regulations, company policy, and applicable state/federal regulations

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user