Medical Records Specialist

Sharecare

. Process all release of information requests accurately, efficiently, and in a timely manner .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining confidentiality and providing exceptional customer service in a medical records environment.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release Of Information ProcessingMedical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMFax Machine OperationScanning Machine OperationInvoicing AccuracyMulti-taskingOrganizational Skills

Soft Skills

Attention To DetailSelf-MotivatedTeam PlayerRespectful CommunicationProblem Solving

Tools & Technologies

Fax MachineCopierScanning Equipment

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

ConfidentialityState LawsFee StructuresMedical InformationClient Policies

About the role

Key responsibilities & impact

Process all release of information requests accurately, efficiently, and in a timely manner
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily according to requests and established procedures
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful customer service and address client concerns or problems
Receive incoming requests, open mail, handle telephone inquiries, and retrieve fax inquiries as needed
Maintain a neat, clean, and professional appearance and orderly work area
Maintain working knowledge of state laws and fee structures
Support additional facilities and backlogs as assigned
Follow client/site policies, HIPAA, state/federal regulations, and labor regulations
Maintain confidentiality, security, and ethical standards when handling privileged medical information

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
Excellent organizational skills are a must
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated, a team player
Must have proven customer satisfaction skills
Must be able to multi-task