Medical Records Specialist

Sharecare

. Process release of information requests accurately, efficiently, and timely .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing medical records requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining confidentiality and providing exceptional customer service in a fast-paced medical environment.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceMicrosoft WordMicrosoft ExcelCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical Records

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerMulti-TaskingAttention to Detail

Tools & Technologies

Fax MachineCopierScanning Machine

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Release of InformationPatient ConfidentialityState LawsFee StructuresClient Policies

About the role

Key responsibilities & impact

Process release of information requests accurately, efficiently, and timely
Retrieve and return patients' medical charts
Scan medical records accurately and transmit them daily
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive, respectful customer service and address client concerns
Receive incoming requests via mail, telephone, and fax as needed
Maintain a clean, orderly, and professional work area
Maintain knowledge of state laws and fee structures
Support additional facilities and backlogs as assigned
Follow client/site policies, HIPAA, state/federal, and labor regulations
Protect confidentiality, security, and ethical standards when releasing medical records

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience
General working knowledge of Microsoft Word and Excel required
Excellent organizational skills are a must
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated and a team player
Must have proven customer satisfaction skills
Must be able to multi-task