Medical Records Specialist

Sharecare

. Process release of information requests accurately and efficiently .

Posted 10/27/2026full-timeCedar Park • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring compliance with HIPAA and state regulations. Proficient in maintaining accurate medical records and providing exceptional customer service in a medical records department setting.

Highest-signal resume keywords

HIPAA ComplianceMedical Records ManagementMicrosoft WordMicrosoft ExcelCustomer Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Chart RetrievalData ValidationQuality ChecksTyping 50 WPMScanning Medical RecordsFax Machine OperationCopier Operation

Soft Skills

Organizational SkillsSelf-MotivatedTeam PlayerMulti-TaskingAttentive Customer Service

Certifications & Qualifications

High School Diploma (GED)

Industry Keywords

Release of InformationConfidentialityState LawsFee StructuresClient Policies

About the role

Key responsibilities & impact

Process release of information requests accurately and efficiently
Retrieve and return patients' medical charts
Scan and transmit medical records daily according to requests and established standards
Date stamp requests and highlight pertinent data
Validate requests and authorizations for release of medical information
Perform quality checks for accuracy, confidentiality, and proper invoicing
Maintain equipment in excellent operating condition
Provide attentive and respectful customer service and address client concerns
Receive incoming requests by mail, telephone, and fax as needed
Maintain a professional appearance and a clean, orderly work area
Maintain knowledge of state laws and fee structures
Support additional facilities and backlogs as assigned
Safeguard confidential and privileged medical information in compliance with HIPAA and applicable regulations

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience — general working knowledge of Microsoft Word and Excel required
Excellent organizational skills a must
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated, a team player
Must have proven customer satisfaction skills
Must be able to multi-task
Local to Cedar Park, TX
Must comply with HIPAA, state/federal regulations, labor regulations, and client/site policies and procedures

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user