Access Service Representative – Admitting

Sharp HealthCare

. Coordinate registration functions necessary to process clean claims, including obtaining and processing patient demographics, visit information, and financial information.

Posted 11/6/2026part-timeChula Vista • California • United StatesJuniorMid-Level💰 $29 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration processes, insurance verification, and compliance with EMTALA and other regulatory standards. Proficient in medical terminology and effective communication with patients regarding financial responsibilities and coverage options.

Highest-signal resume keywords

Patient Registration CoordinationInsurance VerificationKnowledge Of Medical TerminologyEMTALA ComplianceHFMA Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ICD-10 CodingCPT CodingBilling And Collections GuidelinesFinancial Assistance ScreeningPatient Demographics Processing

Soft Skills

Effective CommunicationCustomer ServiceComplaint Resolution

Tools & Technologies

Patient SecureCentricity

Certifications & Qualifications

HFMA Certification

Industry Keywords

MedicareTricareJoint CommissionTitle XXIIEMTALA Regulations

About the role

Key responsibilities & impact

Coordinate registration functions necessary to process clean claims, including obtaining and processing patient demographics, visit information, and financial information.
Use Patient Secure to identify accurate patient medical records while adhering to EMTALA regulations.
Conduct face-to-face interviews with patients and/or designated representatives.
Identify and deliver regulatory documents and secure patient financial responsibility.
Provide patient estimates and collect co-pays, deductibles, estimated out-of-pocket amounts, and good-faith deposits.
Receive and process funds, print and file receipts, and update Centricity visit comments.
Complete insurance verification, evaluation, eligibility validation, plan selection, and coordination of benefits.
Estimate patient out-of-pocket costs and communicate coverage issues or out-of-network status.
Screen unfunded/underfunded patients for financial assistance and coverage options; complete HPE processes when appropriate.
Provide customer service, service recovery, complaint resolution, and patient privacy support.
Prioritize registration work, monitor backlogs, process patients timely, and contribute to department productivity.
Handle patient valuables, update patient and admission information, and perform ED Unit Clerk or Customer Information Center duties when applicable.
Authenticate/enroll patients, collect demographics, update regulatory fields, and secure signatures.
Follow EMTALA, Conditions of Admission, Medicare, Tricare, MOON, OON, HIE, and document-imaging procedures.

Requirements

What you’ll need

2 Years experience in a business service setting.
Must have experience communicating effectively both verbally and in writing professionally.
Knowledge of Medical Terminology.
Knowledge of insurances, billing and collections guidelines/criteria.
Knowledge of Local, State, and Federal regulations governing registration/billing activities including Joint Commission, Title XXII, Medicare and Medi-Cal regulations.
Knowledge of ICD-10, CPT, and/or RVS coding.
Knowledge of Medicare Important Message, Medicare Secondary Payor, Tricare Third Party Liability; Auto Accident and Work Comp, Medicare/Outpatient Observation Notice.
H.S. Diploma or Equivalent preferred.
Experience communicating and discussing personal and financial matters with patients and/or their representatives preferred.
HFMA certifications preferred.

Benefits

Comp & perks

Collective Bargaining Agreement with SEIU-UHW
Union membership and dues/fee-paying religious exception contributor status required within 31 days of hire
Per diem employment