Access Service Representative, Admitting – Per Diem

Sharp HealthCare

. Coordinate registration functions to support clean claims, maximum reimbursement, and customer service.

Posted 11/6/2026part-timeChula Vista • California • United StatesJuniorMid-Level💰 $29 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration processes, insurance verification, and compliance with healthcare regulations. Proficient in managing patient interactions and financial responsibilities while ensuring high standards of customer service.

Highest-signal resume keywords

Patient Registration CoordinationInsurance VerificationMedical Terminology KnowledgeHFMA CertificationRegulatory Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ICD-10 CodingCPT CodingBilling and Collections GuidelinesFinancial Assistance ScreeningEmergency Department Unit Clerk Duties

Soft Skills

Effective CommunicationCustomer ServiceTeam Collaboration

Tools & Technologies

Patient SecureAIDET StandardsHIE Processes

Certifications & Qualifications

HFMA Certification

Industry Keywords

EMTALA RegulationsJoint Commission StandardsMedicare RegulationsMedi-Cal RegulationsTricare Third Party Liability

About the role

Key responsibilities & impact

Coordinate registration functions to support clean claims, maximum reimbursement, and customer service.
Obtain and process patient demographics, visit, financial, and insurance information.
Use Patient Secure to accurately identify patients and comply with EMTALA regulations.
Conduct face-to-face interviews with patients and designated representatives.
Identify and deliver regulatory documents and secure patient financial responsibility.
Request, negotiate, receive, and process copayments, deductibles, out-of-pocket amounts, and deposits.
Complete insurance verification, eligibility validation, plan selection, coordination of benefits, and primary medical group validation.
Screen unfunded or underfunded patients for financial assistance and coverage options.
Provide patient service using AIDET and service-recovery standards.
Process patients timely, maintain productivity, support team duties, and communicate delays.
Handle patient valuables and update patient, bed placement, accommodation, and physician information when applicable.
Perform emergency department unit clerk and Customer Information Center duties at SCO when applicable.
Create and organize charts, facilitate outside-facility transfers, handle ED calls, and update discharge information when applicable.
Authenticate and enroll patients, collect demographics and signatures, and document regulatory information.
Deliver Conditions of Admission, Medicare, Tricare, MOON, and OON notices as required.
Request PCP information, initiate HIE processes, manage alerts, and scan Access Service documents.

Requirements

What you’ll need

2 Years experience in a business service setting.
Must have experience communicating effectively both verbally and in writing professionally.
H.S. Diploma or Equivalent (preferred).
Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred.
HFMA certifications preferred.
Knowledge of Medical Terminology.
Knowledge of insurances, billing and collections guidelines/criteria.
Knowledge of Local, State, and Federal regulations governing registration/billing activities including Joint Commission, Title XXII, Medicare and Medi-Cal regulations.
Knowledge of ICD-10, CPT, and/or RVS coding.
Knowledge of Medicare Important Message, Medicare Secondary Payor, Tricare Third Party Liability; Auto Accident and Work Comp, Medicare/Outpatient Observation Notice.
Must join the union within 31 days of hire and remain a member for the duration of the collective bargaining agreement.

Benefits

Comp & perks

Collective Bargaining Agreement with SEIU-UHW
Union membership and dues/fee-paying or religious-exception contribution terms as a condition of employment
Per diem employment