Manager, Information Systems

SHI Cryogenics Group

. Plan, lead, manage, develop, and coordinate IT department policies, activities, and staff .

Posted 10/15/2026full-timeAllentown • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT management, including enterprise application strategy, data governance, and cybersecurity. Proven ability to lead teams, manage projects, and ensure compliance while driving continuous improvement across IT operations.

Highest-signal resume keywords

Enterprise Application StrategyData GovernanceCybersecurity ManagementBusiness IntelligenceLeadership and Team Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ERP SystemsData AnalyticsNetwork AdministrationDisaster Recovery PlanningAI GovernanceIT Project ManagementSecurity OperationsBandwidth Utilization AnalysisVoIP CommunicationsMicrosoft Office Suite

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsTime Management SkillsProblem-Solving Skills

Tools & Technologies

WAN ConnectivityTelecommunications PlatformsReporting PlatformsIT Equipment SupportRemote Support Tools

Industry Keywords

Operational RiskComplianceChange ManagementEmployee RelationsIT Governance

Tech Stack

Tools & technologies

Cyber SecurityERPVoIP

About the role

Key responsibilities & impact

Plan, lead, manage, develop, and coordinate IT department policies, activities, and staff
Develop and support IT needs for the Company’s three business units
Administer WAN connectivity between sites
Conduct analysis and prepare updated reporting
Lead enterprise application strategy, including ERP systems
Establish and maintain AI governance
Manage cybersecurity, compliance, operational risk, and business value realization
Develop and oversee data governance, business intelligence, analytics, and reporting platforms
Design and maintain switch and server infrastructure for each site
Provide remote and on-premise support for IT equipment, end users, and networking equipment
Approve monthly operating system, application, and hardware patches as Security Operations Administrator
Provide security reporting and data trending analysis
Design, maintain, and support mobile and VoIP communications platforms
Interface with telecommunications vendors
Evaluate new software and hardware for usefulness and compatibility
Evaluate data processing projects and recommend capital expenditures
Design and manage IT projects within budget, schedule, and scope
Collect, analyze, and summarize information and trends, including bandwidth utilization, security, capital budget, and VPN usage
Drive change management to maintain a stable and secure IT environment
Design, maintain, and annually test the Company’s disaster recovery solution
Recruit, interview, hire, onboard, and train department staff
Oversee daily departmental workflow and performance
Mentor, coach, and develop employees
Provide feedback and performance evaluations
Handle employee relations matters, including discipline and termination, in accordance with policies and applicable laws
Work in person Monday–Friday, 8:00am–5:00pm EST

Requirements

What you’ll need

Bachelor’s degree in Information Technology or related field required
At least five years of Information Technology experience required
Lead enterprise application strategy, including ERP systems, ensuring business process alignment, data integrity, reporting effectiveness, and continuous process improvement
Establish and maintain AI governance, evaluating emerging technologies while managing cybersecurity, compliance, operational risk, and business value realization
Develop and oversee data governance, business intelligence, analytics, and reporting platforms
Excellent verbal and written communication skills
Excellent interpersonal and negotiation skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to adapt to the needs of the organization and employees
Ability to prioritize tasks and delegate when appropriate
Proficient with Microsoft Office Suite or related software
Technical skills, analytical abilities, and problem-solving skills required for the role
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at times
Requires up to 30–40% travel to support all sites and participate in global IT initiatives and activities

Benefits

Comp & perks

Equal Employment Opportunity Employer
Reasonable accommodation for qualified applicants and employees with disabilities
1-hour unpaid lunch