Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Shields

Patient Care Representative

Shields

. Greet patients, collect copays/deductibles/co-insurance, and explain consent forms .

Posted 10/13/2026part-timeSouthbridge • Massachusetts • United StatesMid-LevelSenior💰 $17 - $29 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and attention to detail while managing patient interactions and administrative tasks in a healthcare setting. Proficient in data entry, scheduling, and maintaining compliance with HIPAA regulations.

Highest-signal resume keywords
Excellent Communication SkillsAttention To DetailData Entry ProficiencyCustomer Service ExcellenceKnowledge Of Medical Terminology

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryAppointment SchedulingMedical TerminologyInsurance RequirementsHIPAA Compliance
Soft Skills
Multi-taskingProblem-solvingCollaborationAdaptability
Tools & Technologies
IPad Check-inPatient Management Systems
Industry Keywords
Healthcare AdministrationPatient PrivacyCustomer CareAnatomy Knowledge

About the role

Key responsibilities & impact
  • Greet patients, collect copays/deductibles/co-insurance, and explain consent forms
  • Assist with iPad check-in, troubleshoot issues, and provide feedback
  • Recognize when language services are needed
  • Distribute films/CDs while maintaining HIPAA and patient privacy
  • Collaborate with technologists and radiologists to ensure patient flow
  • Process incoming and outgoing US, inter-office mail, and UPS deliveries
  • Prepare the next day's appointment schedule and communicate potential issues
  • Verify and enter information into systems
  • Respond to emergency patient scheduling situations
  • Support Customer Care with machine utilization by filling templates and using waitlists
  • Answer patient and doctor concerns accurately and professionally
  • Keep management informed of situations affecting the company, departments, or customer groups
  • Maintain current knowledge of policy and procedure changes
  • Maintain copay/petty cash accuracy and make daily bank deposits
  • Assist with onboarding and training new employees
  • Maintain survey return rates according to company guidelines and goals
  • Collaborate across departments to improve workflow efficiencies
  • Perform other related duties as required

Requirements

What you’ll need
  • High School Diploma required
  • Excellent communication skills and computer proficiency required
  • Attention to detail and typing accuracy required
  • Ability to follow instructions with minimal supervision
  • Proven ability to multi task and exceed customer expectations is required
  • Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone; can be met with or without reasonable accommodation
  • Medical office or healthcare administration courses preferred
  • Knowledge of anatomy, medical terminology and insurance requirements is preferred

Benefits

Comp & perks
  • Benefits offered with the position
  • Reasonable accommodation available for qualified individuals