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Shift

Content Manager, Communications

Shift

. Own Shift’s editorial calendar, content pipeline, and review process .

Posted 10/14/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional writing and editing skills, with a strong ability to simplify complex information for diverse audiences. Proficient in managing editorial processes and stakeholder communications while maintaining high editorial quality and alignment with organizational messaging.

Highest-signal resume keywords
Exceptional Writing SkillsStrong Editorial JudgementProject Management CapabilityStakeholder ManagementExperience in Financial Services

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Content WritingContent EditingReport WritingPresentation DevelopmentResearch AnalysisMessage DevelopmentThought LeadershipCorporate CommunicationsContent ProductionVersion Control
Soft Skills
Attention to DetailCommunication SkillsOrganizational Skills
Tools & Technologies
Microsoft 365AI Tools
Industry Keywords
Financial ServicesFintechProfessional ServicesCorporate CommunicationsEditorial Management

About the role

Key responsibilities & impact
  • Own Shift’s editorial calendar, content pipeline, and review process
  • Translate research and complex subject matter into clear, credible content
  • Write and edit reports, articles, executive communications, presentations, website copy, and strategic announcements
  • Manage editorial delivery of the SME Economy Index and other flagship content programs
  • Adapt core content for employee, customer, broker, partner, media, and external audiences
  • Coordinate subject-matter experts and senior stakeholders from brief through approval
  • Provide publication-ready content to Internal Communications, Creative, Digital, and PR
  • Maintain editorial quality, factual accuracy, version control, and alignment with Shift’s messaging and tone of voice
  • Support issues and crisis communications through research, drafting, and message development

Requirements

What you’ll need
  • Exceptional writing and editing skills
  • Strong editorial judgement and attention to detail
  • Ability to simplify complex information and identify the key message
  • Strong communication and stakeholder-management skills
  • Highly organised with strong project-management capability
  • Confidence working with data, research, and source material
  • Proficiency in Microsoft 365
  • Comfortable using AI tools
  • 5+ years’ experience in content, communications, journalism, marketing, or a related role
  • Strong experience writing, editing, and producing content for diverse audiences
  • Experience delivering thought leadership, corporate communications, or large content projects
  • Experience managing stakeholders, competing priorities, and tight deadlines
  • Experience working with senior leaders and subject-matter experts
  • Experience in financial services, fintech, professional services, or a related industry is desirable
  • Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, Business, or a related field, or equivalent professional experience in content, editorial, or corporate communications
  • Legal right to work in Australia or New Zealand without employer sponsorship

Benefits

Comp & perks
  • Collaborative teams and flat structure
  • Opportunity to learn from colleagues and senior leaders
  • Company-wide meetings every 100 days covering product and technology roadmap and business strategy
  • Flexible working environment and flexible work policy
  • State-based workplaces
  • 26 weeks paid parental leave
  • Purpose-built office spaces for collaboration, brainstorming, socialising, and focused work
  • Benefits supporting physical, psychological, and financial wellbeing
  • Birthday day off
  • End-of-trip facilities