Staff Site Reliability Engineer

ShiftKey

. Set technical direction for the infrastructure and core systems behind the SaaS product .

Posted 10/14/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining technical direction for infrastructure and core systems, with a strong focus on automation, scalability, and cost optimization in cloud environments. Proven ability to mentor teams and lead complex implementations while ensuring high availability and stability of production systems.

Highest-signal resume keywords

DevOps EngineeringKubernetes ManagementInfrastructure-as-CodeGitOps DeliveryCloud Cost Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Infrastructure AutomationContainer OrchestrationScripting LanguagesDisaster Recovery PlanningTechnical Roadmap DevelopmentIncident ResolutionCloud Provider ArchitectureMetrics and DashboardingProduction Infrastructure ManagementDeclarative Infrastructure

Soft Skills

MentoringCross-Functional CollaborationAsynchronous Communication

Tools & Technologies

GitOps ToolingCloud ServicesMonitoring ToolsProvisioning ToolsContainer Management Platforms

Industry Keywords

SaaSPublic CloudInfrastructure EngineeringSystems AdministrationDevOps

Tech Stack

Tools & technologies

CloudKubernetes

About the role

Key responsibilities & impact

Set technical direction for the infrastructure and core systems behind the SaaS product
Own availability, stability, and scalability outcomes
Provide architectural guidance on enterprise infrastructure across multiple public cloud providers
Evaluate new technologies and lead technical evaluations and proofs-of-concept
Define infrastructure practices and architectural boundaries for engineering teams
Automate complex infrastructure changes using code-driven provisioning and scripting
Deploy, manage, and optimize production container orchestration clusters on managed cloud services
Implement and manage GitOps-style continuous delivery
Own observability through metrics, dashboards, and proactive alerting
Participate in company-wide incident response and on-call rotation
Develop, document, and routinely test disaster recovery and business continuity procedures
Track cloud spend, detect anomalies, automate scaling, and propose cost-reducing architectural changes
Guide cross-functional teams through complex implementation challenges
Mentor engineers on infrastructure best practices

Requirements

What you’ll need

8+ years across DevOps, infrastructure engineering, or systems administration, including at least 3 in a dedicated DevOps/SRE role
Production experience operating managed Kubernetes on at least two major cloud providers, with an architecture-level understanding of how those platforms differ
Demonstrated experience managing live production infrastructure through declarative infrastructure-as-code, including remote state management and reusable, modular design
Hands-on experience with GitOps delivery tooling, metrics and dashboarding stacks, and automation in a scripting language
A track record of defining technical roadmaps for multi-phase initiatives and executing major platform migrations or infrastructure rollouts
Experience on on-call rotations, leading incident resolution, and applying cloud cost optimization
Comfortable working asynchronously and partnering with teammates in different time zones
Authorization to work in the United States

Benefits

Comp & perks

Inclusive and collaborative work environment where all voices are valued
Hybrid-friendly office spaces designed to be fun and engaging
Comprehensive health, vision, and dental coverage
Benefits begin on your first day
Generous PTO and company-paid holidays, including flexible floating holidays
100% 401(k) employer match up to 6%
Paid parental leave
Wellness support, including access to mental health resources