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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and business analysis within the transportation management and shipping software domain, with a strong ability to translate customer needs into actionable product requirements. Proficient in collaborating with cross-functional teams and managing product development lifecycles to enhance user experience and drive feature adoption.
Highest-signal resume keywords
Product ManagementBusiness AnalysisTransportation ManagementAgile Software DevelopmentAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap ExecutionUser Story DevelopmentAcceptance Criteria DefinitionProduct SpecificationData AnalysisFeature TestingPerformance TrackingDocumentationAPIsIntegrations
Soft Skills
Strong CommunicationCollaborationOrganizational SkillsProactivityCuriosity
Tools & Technologies
B2B SaaS ProductsShipping SoftwareLogistics TechnologySupply Chain Technology
Industry Keywords
Shipping WorkflowsCarrier IntegrationsRate ShoppingLabel GenerationTransportation Operations
About the role
Key responsibilities & impact- Support the execution of ShipHawk's TMS product roadmap, ensuring alignment with customer needs and business priorities
- Gather and analyze customer feedback, operational workflows, and product data to identify opportunities for improvement
- Translate business requirements into clear user stories, acceptance criteria, and product specifications
- Collaborate with engineering and UX teams throughout the product development lifecycle, from discovery through release
- Support product discovery, testing, and validation to ensure new features solve real customer problems
- Develop a strong understanding of shipping workflows, carrier integrations, rate shopping, label generation, and transportation operations
- Partner with customer success, implementation, and support teams to investigate product issues and prioritize enhancements
- Track product performance, adoption, and customer feedback to evaluate the impact of new features
- Assist with product launches, documentation, and internal enablement to ensure successful feature adoption
- Stay informed about industry trends, competitor offerings, and emerging technologies in shipping and transportation management
- Report directly to the Director of Product
Requirements
What you’ll need- 1–3 years of experience in product management, product ownership, business analysis, or a related role within a technology company
- Experience with or strong interest in transportation management, shipping software, logistics, or supply chain technology
- Familiarity with B2B SaaS products and agile software development processes
- Ability to translate customer needs and business problems into clear, actionable product requirements
- Strong analytical and problem-solving skills with attention to detail
- Comfortable working with technical teams and learning about APIs, integrations, and complex software workflows
- Strong written and verbal communication skills, with the ability to collaborate across teams
- Highly organized, proactive, and comfortable managing competing priorities
- Curious, eager to learn, and motivated to grow into a strategic product management role
Benefits
Comp & perks- Competitive compensation and equity
- Remote flexibility and collaborative team culture
- Clear opportunities for professional growth and career advancement
- Mentorship from experienced product leaders
- Hands-on product management experience
- Opportunity to help shape innovative shipping technology used by growing businesses