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ShipHawk

WMS Implementation Engineer

ShipHawk

. Lead full-cycle WMS implementations for ShipHawk customers .

Posted 10/9/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $85,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading full-cycle Warehouse Management System (WMS) implementations, with a strong focus on operational processes, SQL proficiency, and effective communication with stakeholders. Capable of managing multiple projects while identifying process improvements to enhance customer satisfaction and ROI.

Highest-signal resume keywords
WMS ImplementationSQL ProficiencyWarehouse OperationsProject ManagementCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SQLData AnalysisConfiguration ValidationWorkflow TranslationProcess Improvement
Soft Skills
Verbal CommunicationWritten CommunicationOrganizational SkillsCollaborationSelf-Motivation
Industry Keywords
Warehouse Management SystemReceivingPickingPackingShippingUser Acceptance TestingGo-Live ReadinessCustomer ROISupport Transition

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Lead full-cycle WMS implementations for ShipHawk customers
  • Perform discovery to uncover receiving, picking, packing, and shipping requirements across domestic and international operations
  • Translate operational processes into ShipHawk workflows and configurations
  • Write and execute SQL queries for data validation, troubleshooting, and integration support
  • Identify gaps or enhancement opportunities and collaborate with Product and Engineering teams
  • Recommend process improvements to maximize customer ROI
  • Guide customers through user acceptance testing and go-live readiness
  • Maintain communication with customer stakeholders and internal teams
  • Transition customers to the Support team post-implementation

Requirements

What you’ll need
  • 2–3 years of hands-on experience implementing WMS software in customer-facing roles
  • Proficiency in SQL, including writing queries for data analysis and configuration validation
  • Strong understanding of warehouse operations, including receiving, picking, packing, and shipping
  • Excellent verbal and written communication skills
  • Proven organizational and project management skills
  • Ability to manage multiple concurrent projects
  • Self-motivated and collaborative
  • Ability to thrive in a fast-paced, evolving environment

Benefits

Comp & perks
  • Unlimited PTO
  • 11 paid holidays
  • Company closure between Christmas and New Year’s
  • Medical, dental, and vision insurance 100% covered for employees
  • Fully remote team with flexibility and autonomy
  • Supportive, collaborative team culture
  • Career growth opportunities