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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading full-cycle Warehouse Management System (WMS) implementations, with a strong focus on operational processes, SQL proficiency, and effective communication with stakeholders. Capable of managing multiple projects while identifying process improvements to enhance customer satisfaction and ROI.
Highest-signal resume keywords
WMS ImplementationSQL ProficiencyWarehouse OperationsProject ManagementCustomer Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData AnalysisConfiguration ValidationWorkflow TranslationProcess Improvement
Soft Skills
Verbal CommunicationWritten CommunicationOrganizational SkillsCollaborationSelf-Motivation
Industry Keywords
Warehouse Management SystemReceivingPickingPackingShippingUser Acceptance TestingGo-Live ReadinessCustomer ROISupport Transition
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead full-cycle WMS implementations for ShipHawk customers
- Perform discovery to uncover receiving, picking, packing, and shipping requirements across domestic and international operations
- Translate operational processes into ShipHawk workflows and configurations
- Write and execute SQL queries for data validation, troubleshooting, and integration support
- Identify gaps or enhancement opportunities and collaborate with Product and Engineering teams
- Recommend process improvements to maximize customer ROI
- Guide customers through user acceptance testing and go-live readiness
- Maintain communication with customer stakeholders and internal teams
- Transition customers to the Support team post-implementation
Requirements
What you’ll need- 2–3 years of hands-on experience implementing WMS software in customer-facing roles
- Proficiency in SQL, including writing queries for data analysis and configuration validation
- Strong understanding of warehouse operations, including receiving, picking, packing, and shipping
- Excellent verbal and written communication skills
- Proven organizational and project management skills
- Ability to manage multiple concurrent projects
- Self-motivated and collaborative
- Ability to thrive in a fast-paced, evolving environment
Benefits
Comp & perks- Unlimited PTO
- 11 paid holidays
- Company closure between Christmas and New Year’s
- Medical, dental, and vision insurance 100% covered for employees
- Fully remote team with flexibility and autonomy
- Supportive, collaborative team culture
- Career growth opportunities
