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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and customer expansion, with a strong focus on building relationships with senior stakeholders and C-level executives. Proven ability to negotiate contracts and identify growth opportunities in B2B and B2C markets.
Highest-signal resume keywords
Account ManagementCustomer ExpansionNegotiation SkillsStakeholder Relationship ManagementFluent Italian
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
B2B SalesB2C SalesContract NegotiationUpsellingCross-Selling
Soft Skills
Strategic MindsetResults-DrivenAutonomyOwnership
Industry Keywords
Customer SuccessMarket InsightsPartnership GrowthField SalesLogistics
About the role
Key responsibilities & impact- Manage and develop a portfolio of strategic accounts
- Identify opportunities for upsell, cross-sell, and expansion into new markets and channels (B2B, B2C)
- Build strong relationships across operations, logistics, finance, and C-level stakeholders
- Work closely with Customer Success to identify growth opportunities
- Negotiate contract renewals and expansions
- Act as the main point of contact for partnership growth
- Represent ShippyPro through customer visits, industry events, and trade shows
- Bring strategic market insights to the internal team
Requirements
What you’ll need- 5+ years of experience in account management, key account, or B2B field sales roles
- Proven track record in customer expansion and upselling
- Ability to build long-term relationships with senior stakeholders and C-level
- Strategic mindset
- Strong negotiation and commercial skills
- Willingness to travel and spend time in the field
- Autonomy, ownership, results-driven mindset
- Fluent Italian
- Professional English
Benefits
Comp & perks- ≥40% bonus
- Yearly learning budget
- AI tools
- Clear career growth paths and structured goals
- Continuous feedback system
- Meal vouchers (remote or onsite)
- No clock-in/out policy
- One-time home office allowance
- Company welfare
- Mental healthcare
- Expenses-paid trips to HQ for meetups