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Associate Payments Adoption Manager
Shopmonkey. Prospect into the customer base proactively through outbound/inbound efforts to ensure customers maximize the benefit of Shopmonkey Payments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in credit card processing and B2B SaaS solutions, with a strong focus on customer success and effective CRM management. Proven ability to analyze rates, collaborate with leadership, and exceed sales quotas in the automotive services industry.
Highest-signal resume keywords
B2B SaaS ExperienceCredit Card Processing ExpertiseCustomer Success ManagementCRM UtilizationAutomotive Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Rate AnalysisFintech Solutions SalesCard Reader Terminal SalesPayments Product KnowledgeKPI Achievement
Soft Skills
Interpersonal SkillsTeam CollaborationAdaptabilityCustomer-Centric ApproachProblem-Solving
Tools & Technologies
CRM SoftwareShopmonkey Payments
Industry Keywords
Automotive ServicesEmbedded PaymentsMarket TrendsCustomer Base Management
About the role
Key responsibilities & impact- Prospect into the customer base proactively through outbound/inbound efforts to ensure customers maximize the benefit of Shopmonkey Payments
- Collaborate with Leadership to develop and implement plans that help shops grow their volume and impact of Shopmonkey Payments
- Conduct in-depth rate analysis on internal and competitor rates
- Become an expert in credit card processing for online and in-person transactions
- Sell available card reader terminals and surrounding fintech solutions
- Follow up with, assist, and ensure customer success using Shopmonkey Payments
- Maintain expert knowledge of Shopmonkey core and Payments products, the automotive services industry, competition, and market trends
- Oversee effective CRM utilization and management
- Meet and exceed monthly quota and daily KPIs
Requirements
What you’ll need- Experience in a B2B SaaS and Embedded Payments environment
- Ability and willingness to be a team player by collaborating and leading by example
- Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
- An honest and genuine approach to helping customers
- Resourceful and adaptable to change and grow from feedback that is received
- Ability to handle objections and proactively address potential roadblocks and/or issues
- Strong interpersonal skills and friendly professional demeanor on the phone
- Ability to articulate product value proposition with any level of detail or brevity
- Desire to grow within our organization
- Bonus: Experience and interest in the Automotive industry
- Bonus: Fluent in Spanish!
Benefits
Comp & perks- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
- 11 paid holidays
- Flexible time off - take the time off you need!
- Matching donations for approved charitable organizations
- Group volunteer efforts
- Equity eligibility
- Standard company benefits