Senior Solutions Engineer

Shure Incorporated

. Research and identify prospective customers for Shure’s AV and IT solutions.

Posted 10/15/2026full-timeDubai • United Arab EmiratesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in audio principles and products, with a strong ability to analyze customer needs and deliver tailored solutions. Proficient in driving product adoption and engagement through effective communication and collaboration with cross-functional teams.

Highest-signal resume keywords

Audio Technical SupportSolution Design and ImplementationSalesforce CRM ManagementCTS CertificationMicrosoft Teams Rooms Technical Enablement Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Audio DesignAudio Equipment Set-UpTroubleshootingProject QualificationCustomer Needs Analysis

Soft Skills

Excellent CommunicationPresentation SkillsDetail-OrientedTime ManagementAbility to Work Independently

Tools & Technologies

Salesforce CRMMicrosoft Teams RoomsZoom

Certifications & Qualifications

CTSMicrosoft Teams Rooms Technical Enablement CertificationZoom Certified Integrator Program

Industry Keywords

AV SolutionsIT SolutionsChannel PartnersConferencingBroadcasting

About the role

Key responsibilities & impact

Research and identify prospective customers for Shure’s AV and IT solutions.
Drive awareness and adoption of Shure’s product portfolio among channel partners and end users.
Monitor industry trends, competitor activities, and customer needs.
Qualify projects and assess readiness for Shure’s solutions.
Analyze and document customer business challenges and needs.
Develop and deliver customized product education content.
Lead complex solution design and implementation with tailored recommendations.
Meet or exceed assigned project and new-account targets.
Monitor expansion and growth opportunities with key accounts.
Collaborate with sales, marketing, customer success, and technical teams.
Maintain prospect, sales activity, and performance records in Salesforce CRM.
Represent Shure at industry events and conferences.
Drive adoption of new technologies and best practices as a thought leader.
Lead customized end-user engagement activations.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in Engineering, Marketing, Communications, or a related field.
5 or more years of experience using skills as a seasoned, experienced professional with comprehensive technical knowledge of audio principles and products.
CTS, Microsoft Teams Rooms (MTR) Technical Enablement Certification, and Zoom Certified Integrator Program.
Experience providing audio technical support, audio design, and audio equipment set-up.
Background or experience with 1–2 of touring production, theater production, integration, conferencing, broadcasting, or networking.
Excellent communication and presentation skills.
Expert troubleshooting skills.
Ability to learn new technologies.
Ability to handle multiple assignments, work independently, and complete projects successfully.
Detail-oriented, well-organized, and good time management skills.
Capability by job level (Self, People, Thought & Business).

Benefits

Comp & perks

Flexible work arrangements
Associate-first culture
Opportunity for all
Equitable candidate experience
Inclusive, diverse, equitable, and accessible work environment