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Technical Content Specialist I
Shure Incorporated. Create and maintain single-source technical content for online help systems, user guides, installation guides, and printed documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in creating and maintaining technical documentation, including user guides and online help systems, while ensuring accuracy and adherence to style guides. Proficient in collaborating with cross-functional teams and utilizing design tools to enhance content quality and user experience.
Highest-signal resume keywords
Technical WritingContent CreationAdobe InDesignVisual DocumentationUX Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical WritingContent CreationEditingIllustration DevelopmentDocumentation DevelopmentMultilingual Layout PreparationProblem-SolvingAttention to DetailDeadline ManagementPortfolio Development
Soft Skills
Strong Communication SkillsCuriosityCollaborationIndependenceWillingness to Learn
Tools & Technologies
Adobe InDesignAdobe IllustratorAI-Enabled Digital Tools
Industry Keywords
User Experience DesignTechnical DocumentationAudio TechnologyITElectronicsSoftware
About the role
Key responsibilities & impact- Create and maintain single-source technical content for online help systems, user guides, installation guides, and printed documentation
- Develop illustrations, screenshots, diagrams, and other visual assets
- Write and edit content according to department standards, style guides, and technical writing best practices
- Publish web-based documentation and support content for product launches, software releases, and maintenance updates
- Gather product information from engineers, product managers, compliance teams, and other cross-functional partners
- Interview subject matter experts about products, features, workflows, and customer use cases
- Review and validate documentation for accuracy, completeness, consistency, and quality before publication
- Manage documentation projects, prioritize workload, and collaborate with cross-functional teams
- Identify opportunities to improve documentation, workflows, and the customer experience
- Coordinate document printing, production, and delivery with project managers, vendors, and stakeholders
- Prepare multilingual print layouts using Adobe InDesign
- Travel 5% annually, including some weekends, with occasional global travel
Requirements
What you’ll need- Bachelor’s degree in Journalism, English, Writing, User Experience Design, Communications, or a related field
- Minimum 1 year of experience in professional writing, editing, content creation, or related experience
- Strong written and verbal communication skills
- Ability to explain complex information in a clear, concise way
- Strong attention to detail and commitment to quality
- Ability to manage multiple assignments and meet deadlines
- Curiosity and willingness to learn new technologies, tools, and processes
- Problem-solving mindset with the ability to work independently and collaborate with others
- Portfolio or writing samples demonstrating ability to create effective content
- Comfort with AI-enabled digital tools and appropriate application of them
- Familiarity with UX principles and content design best practices
- Basic understanding of technical writing concepts and documentation development
- Experience creating illustrations, diagrams, or other visual documentation assets
- Experience with Adobe InDesign, Adobe Illustrator, or similar publishing/design tools
- Background or interest in audio technology, IT, electronics, software, or other technical fields
- Currently authorized to work in the United States on a full-time basis
- Shure will not sponsor applicants for work visas
Benefits
Comp & perks- Comprehensive healthcare
- Mental health plans
- Retirement savings plans
- Generous paid time off programs
- Employee discounts
- Professional development opportunities
- Work-life balance initiatives
- Employee recognition programs
- Volunteering/community involvement opportunities
- Flexible work arrangements
- Associate-first culture
- Opportunity for all
- Award-winning benefits package