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Shuru

Voice AI Engineer

Shuru

. Own and improve a production Voice AI / LLM application for a US insurance organization.

Posted 10/27/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing and optimizing production Voice AI and LLM applications, with a strong focus on prompt engineering, tool calling, and implementing PII/PHI safeguards in regulated environments. Proficient in leveraging AWS services to enhance application performance and ensure secure production releases.

Highest-signal resume keywords
Production LLM Application ExperiencePrompt EngineeringAmazon ConnectStrong PythonAWS Lambda

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Production LLM Application ExperiencePrompt EngineeringTool CallingStructured OutputsLLM Evaluation FrameworksStrong Python
Tools & Technologies
Amazon ConnectAmazon Lex V2Amazon BedrockAWS LambdaIAMDynamoDBS3CloudWatchKMS
Industry Keywords
Regulated EnvironmentsInsuranceHealthcareFinancial Services

Tech Stack

Tools & technologies
AWSDynamoDBPython

About the role

Key responsibilities & impact
  • Own and improve a production Voice AI / LLM application for a US insurance organization.
  • Build agentic workflows using prompts, tool calling, structured outputs, and RAG.
  • Work hands-on with Amazon Connect, Lex V2, and Bedrock.
  • Build LLM evaluation suites and automated quality gates.
  • Improve voice latency, reliability, and production performance.
  • Implement PII/PHI safeguards and monitor quality and cost.
  • Move scripted flows toward agentic conversations and ensure secure, governed production releases.

Requirements

What you’ll need
  • Production LLM application experience.
  • Prompt Engineering, Tool Calling, RAG, Structured Outputs.
  • Amazon Connect and Amazon Lex V2.
  • Amazon Bedrock or similar managed LLM platforms.
  • LLM evaluation frameworks.
  • Strong Python.
  • AWS Lambda, IAM, DynamoDB, S3, CloudWatch, KMS.
  • Experience in regulated environments such as insurance, healthcare, or financial services.

Benefits

Comp & perks
  • Work on challenging, large-scale engineering and data problems.
  • Work closely with experienced engineering, product, and technology leaders.
  • Opportunity to take ownership of architecture and key technical decisions.
  • Remote-first and collaborative work environment.
  • Strong opportunities for learning, leadership, and career growth.