AI Product Community Manager – Contract

Sia

. Define the community strategy for an emerging AI product .

Posted 9/28/2026contractRemote • California • United StatesSeniorLead💰 $75 - $95 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and scaling community programs, particularly around AI and emerging technologies, while leveraging data-driven insights to inform product development and community engagement strategies.

Highest-signal resume keywords

Community Strategy DevelopmentAmbassador Program CreationAI Product EngagementData Analysis for Community InsightsUser Advocacy and Feedback Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community Program ManagementAI Product KnowledgeData AnalysisEngagement Program DesignAutomation in Community Scaling

Soft Skills

Strong Writing SkillsAuthentic VoiceTrust BuildingHuman-Centered CommunicationAnalytical Instincts

Industry Keywords

Emerging TechnologyGenerative AIConsumer TechnologyCommunity EngagementUser-Generated Content

About the role

Key responsibilities & impact

Define the community strategy for an emerging AI product
Define the target community, member value proposition, and growth model
Build a valuable, trusted, and well-run home for highly engaged users
Develop ambassador, advocate, and power-user programs
Design and test engagement programs
Create scalable programs and toolkits for member-led events and meetups
Partner with social, brand, and creative teams to amplify community creations
Drive adoption in new markets through community-led outreach
Explore AI-enabled personalized and scalable community experiences
Partner with growth teams on referral and invite mechanics
Identify creators, advocates, and early adopters producing compelling content
Turn community participation into advocacy, referrals, and organic growth
Analyze community behavior, engagement data, and experimentation results
Feed user stories, use cases, and emerging behaviors to marketing and product teams
Test, learn, and scale community programs
Translate user behavior, feedback, AI use cases, requests, and friction into Product and Engineering insights
Identify actual product uses and unexpected behaviors
Build feedback loops between early adopters and product roadmap teams
Own community health metrics including activity, retention, sentiment, advocacy, and community-driven growth
Combine qualitative feedback with participation and behavioral data
Ensure effective product-to-community and community-to-product feedback paths

Requirements

What you’ll need

8+ years of experience across community, social, developer relations, creator programs, product advocacy, or related areas
Experience supporting at least one consumer technology product at meaningful scale
Experience building an ambassador, advocate, creator, or superuser program from the ground up
Experience taking community programs from idea to launch, testing what works, and iterating quickly
Strong interest in artificial intelligence and AI products
Experience building community around an AI, generative AI, emerging technology, or highly technical product strongly preferred
Experience engaging early adopters or technically curious users around rapidly evolving products ideally
Experience scaling an online community through automation, community roles, governance, escalation paths, and scalable processes
Strong analytical instincts and ability to use community behavior, engagement data, and qualitative feedback to inform strategy
Ability to translate community insights into actionable recommendations for Product and Engineering
Strong writing skills and authentic voice
Understanding of internet culture and human-centered communication
Comfort operating in an early-stage environment
Track record of building trust as a core part of the community experience
Direct experience with AI, generative AI, AI-powered consumer products, AI agents, or emerging technology communities nice to have
Experience launching or managing beta, early-access, or design-partner programs nice to have
Experience with highly engaged early adopters and translating feedback into product insights nice to have
Experience using AI, automation, or personalization to improve community engagement or operations nice to have
Experience building community internationally nice to have
Experience with creator-led or user-generated content ecosystems nice to have
Experience working with a product built around a distinct character, identity, or persona nice to have

Benefits

Comp & perks

Remote work option
Temporary contract through 6/30/27, may extend
40 hours per week
Confidentiality under EEO guidelines
Equal opportunity employment