FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community strategy development, user engagement, and retention metrics, with a strong focus on building and scaling ambassador programs and community health. Proficient in leveraging community insights to inform product development and marketing strategies.
Highest-signal resume keywords
Community Strategy DevelopmentAmbassador Program CreationCommunity Health MetricsUser EngagementData-Driven Insights
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community ManagementEvent OrganizationAutomation ToolsData AnalysisContent Amplification
Soft Skills
Strong WritingPublic HumorTrust BuildingCollaborationAdaptability
Tools & Technologies
Self-Service KitsCommunity PlatformsModeration BotsFeedback LoopsAnalytics Tools
Industry Keywords
Community-Led GrowthCreator ProgramsUser StoriesEngagement MetricsBeta Programs
About the role
Key responsibilities & impact- Own and define the community strategy, including its audience, member value, and growth model
- Build and scale a well-run home for highly engaged users
- Enable members to organize events and meetups through self-service kits
- Collaborate with social, brand, and creative teams to amplify community-generated content
- Drive adoption in new markets through community-led outreach
- Partner with growth on referral and invite mechanics
- Identify and support high-performing creators and advocates
- Provide ongoing user stories to marketing
- Represent the community internally to Product and Engineering
- Surface themes, use cases, requests, and friction in actionable formats
- Own community health metrics including activity, retention, sentiment, and advocate pipeline
- Ensure effective feedback loops between product and community
- Build a self-sustaining community with strong member retention
- Develop a desirable power-user or ambassador program linked to product releases
- Facilitate early testers' influence on the product roadmap
Requirements
What you’ll need- Genuine, personal interest in this category
- 5+ years in community, social, developer relations, or creator programs
- Experience with at least one consumer product at real scale
- Experience building at least one ambassador or superuser program from scratch
- Experience running an online community beyond manual moderation, including bots, automation, roles, and escalation paths
- Strong writing with a distinct voice
- Ability to read a room and land public humor effectively
- Comfort working with an independently developing community
- Ability to turn participation data and qualitative signals into actionable product insights
- Knowledge of metrics demonstrating community-driven growth
- Track record of building trust as a core part of the community experience
- Nice to have: experience designing early access or beta programs, building community internationally, or working with a product built around a character or distinct persona