Senior Product & Experience Strategist – Part-Time Contract

Sia

. Lead an audit of the website and mobile app, including the reservation funnel, location finder, pricing pages and in-app customer flows .

Posted 11/4/2026contractRemote • New York • United StatesSenior💰 $21,000 - $27,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading customer experience strategy and product strategy, with a strong focus on web and mobile app development. Capable of conducting qualitative research, analyzing data, and translating insights into actionable requirements for business impact.

Highest-signal resume keywords

10+ Years Experience StrategyStrong Qualitative Research SkillsWeb And Mobile App RoadmapsAgency Or Consultancy ExperienceB2B Sales Enablement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Experience StrategyProduct StrategyService DesignCustomer ExperienceJourney MappingService BlueprintingAnalytics Data AnalysisFunnel AnalysisRoadmap DevelopmentRequirements Package Creation

Soft Skills

Confident PresenceStakeholder EngagementFacilitation Skills

Industry Keywords

B2BCommercial Sales JourneyPerformance MarketingMulti-Location BusinessesTransactional CommerceHybrid Physical/Digital BusinessesAEO/GEOStructured Data

About the role

Key responsibilities & impact

Lead an audit of the website and mobile app, including the reservation funnel, location finder, pricing pages and in-app customer flows
Plan and conduct stakeholder interviews and customer research with current, prospective and former customers
Analyze research, analytics and paid media performance data to inform strategic decisions
Facilitate workshops with marketing, business and commercial stakeholders to shape the experience strategy and align priorities
Partner with design and development teams to translate recommendations into actionable requirements
Present findings and recommendations to senior leaders and guide the transition from strategy to execution
Deliver an evidence-based opportunity assessment identifying customer needs, experience gaps and high-impact opportunities across web and app
Define a web and app experience strategy, including each channel’s role across the customer lifecycle, information architecture and navigation
Create a prioritized, phased roadmap linking enhancements to expected business impact, sequencing and dependencies
Develop a B2B and commercial sales journey and enablement framework
Produce an execution-ready requirements package with acceptance criteria for priority enhancements and hand it off to design and development

Requirements

What you’ll need

10+ years in experience strategy, product strategy, service design or customer experience
At least 4 years leading strategy engagements end to end
Track record of web and/or mobile app roadmaps that went into build
Strong qualitative research skills, including interviews, journey mapping and service blueprinting
Comfort reading funnel and analytics data and using it to shape recommendations
Confident, polished presence with senior client stakeholders
Agency or consultancy experience, working across strategy, design and development teams
Experience with multi-location or hybrid physical/digital businesses is nice to have
Transactional, booking or reservation-driven commerce experience is nice to have
Understanding of performance marketing and how landing pages and app events feed media reporting is nice to have
B2B sales enablement or commercial customer journey work is nice to have
Familiarity with AEO/GEO and structured data in site strategy is nice to have
Must be legally authorized to work in the United States at the time of application and throughout employment
Must not require employment visa sponsorship now or in the future

Benefits

Comp & perks

Remote work
Part-time schedule of approximately 20 hours/week
Monthly payment on a net 30 day schedule
Diverse, equitable, and inclusive culture