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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT system administration, operational support, and infrastructure management, ensuring compliance with security policies and effective performance monitoring. Proficient in managing IT assets and collaborating with teams to enhance operational excellence and disaster recovery processes.
Highest-signal resume keywords
Systems AdministrationMicrosoft Windows ServerVMware VirtualizationPuppet MonitoringITIL Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationData Center OperationsMicrosoft Windows ServerVMwareActive DirectoryLDAPVPN AdministrationTroubleshootingDisaster RecoveryCapacity Planning
Soft Skills
Analytical SkillsProblem-SolvingIndependent WorkTeam Collaboration
Tools & Technologies
PuppetNagiosSplunkMonitoring ToolsConfiguration Management Database (CMDB)
Certifications & Qualifications
MCSEMicrosoft CertificationCisco CertificationVMware Certification
Industry Keywords
IT Security PoliciesHigh-Availability EnvironmentsBusiness ContinuityOperational SupportService Level Agreement (SLA) Compliance
Tech Stack
Tools & technologiesPuppetSplunkVMware
About the role
Key responsibilities & impact- Provide IT system administration and operational support to ensure the availability, security, and performance of SICPA solutions
- Administer systems hosting business applications, databases, storage, backup, and monitoring platforms
- Support and operate IT infrastructure using tools such as Puppet, Nagios, Splunk, or similar
- Perform patching, capacity planning, backup, and recovery
- Ensure compliance with SICPA IT security policies and standards
- Configure and maintain monitoring tools and IT operational platforms
- Manage IT asset records and the Configuration Management Database (CMDB)
- Monitor system performance, troubleshoot issues, and coordinate escalations when required
- Support disaster recovery activities and SLA compliance
- Manage relationships with IT vendors and service providers
- Collaborate with local and global teams to ensure service continuity and operational excellence
- Contribute to infrastructure improvements, operational procedures, and technical documentation
- Participate in after-hours operational support when required
Requirements
What you’ll need- Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience
- Minimum 5 years of experience in Systems Administration, Data Center Operations, Managed Services, or similar environments
- Strong experience with Microsoft Windows Server and Windows Client environments
- Knowledge of virtualization technologies, especially VMware
- Experience with storage systems, networking, Active Directory, LDAP, VPN administration, and user access management
- Familiarity with ITIL principles and infrastructure best practices
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work independently and within international teams
- Fluent English
- Desirable: MCSE, Microsoft, Cisco, VMware, or similar certifications
- Desirable: Experience with Puppet, Nagios, Splunk, or equivalent enterprise monitoring tools
- Desirable: Experience in high-availability environments, business continuity, and disaster recovery
Benefits
Comp & perks- Work in an international and multicultural environment
- Participate in innovative, high-impact projects
- Enjoy autonomy, ownership, and professional growth opportunities