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Sierra Nevada Corporation

Field Service Technician II – Deployable

Sierra Nevada Corporation

. Provide technical support to SNC customers through rapid problem assessment and correction for field units .

Posted 10/22/2026full-timeHurlburt Field • Florida • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates technical support capabilities with a strong understanding of troubleshooting techniques and electrical wiring concepts. Proven ability to build customer relationships and provide onsite training while adhering to deployment and security requirements.

Highest-signal resume keywords
Technical SupportTroubleshooting TechniquesElectrical Wiring ConceptsCustomer ServiceU.S. Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical SchematicsDiagramsBlueprintsMaintenance TasksInstallationRepairModificationSoftware UpdatesFirmware UpdatesEquipment Gauges
Soft Skills
Communication SkillsCustomer Relationship ManagementTeam CollaborationMentoring
Tools & Technologies
SpectrometerOscilloscopePitot Static Equipment
Certifications & Qualifications
FCC General Radio Operator License (GROL)Security+Network+CCNAA+
Industry Keywords
Aerospace and Defense IndustryU.S. Department of DefenseU.S. MilitaryOCONUS DeploymentDoD Requirements

About the role

Key responsibilities & impact
  • Provide technical support to SNC customers through rapid problem assessment and correction for field units
  • Document all customer interactions
  • Implement or support implementation of approved hardware, software, or training issue changes
  • Arrive punctually and be prepared to work scheduled hours
  • Travel to remote locations worldwide on relatively short notice
  • Perform assigned maintenance tasks with minimal to no supervisory oversight
  • Follow the shift lead supervisor's daily taskings, expectations, and priorities
  • Install, operate, maintain, repair, and modify SNC products
  • Update and track the status of all field-related equipment
  • Build and maintain customer relationships
  • Provide onsite customer training
  • Collaborate with engineering teams to implement solutions and improve product performance
  • Guide and support junior technicians
  • Perform other duties as assigned

Requirements

What you’ll need
  • High school diploma or GED equivalent
  • 1+ years of experience as a technician or in a related field
  • Higher level relevant degree may substitute for experience
  • Basic understanding of technical schematics, diagrams, blueprints, manuals, and/or publications
  • Experience using troubleshooting techniques
  • Understanding of electrical wiring concepts
  • Ability to frequently travel outside the continental US, typically for extended periods of time
  • Willing to deploy OCONUS on an approximate 90/90 rotation
  • Ability to deploy for an extended amount of time to various OCONUS operating locations
  • Ability to meet current DoD and Combatant Command requirements for deployed locations
  • Successfully pass a pre-deployment medical assessment
  • Willing and able to work extended hours, holidays, and shift schedules as required
  • Ability to obtain a current/valid passport and obtain a visa to travel internationally
  • Current/active Secret U.S. Security Clearance required
  • U.S. Citizenship status required
  • Associate's degree in a related field of study preferred
  • Experience with FCC or FCC General Radio Operator License (GROL) preferred
  • Prior experience with Security+, Network+, CCNA, and/or A+ preferred
  • Basic understanding of spectrometer, oscilloscope, and/or pitot static equipment gauges preferred
  • Background in the Aerospace and Defense Industry, the U.S. Department of Defense, or U.S. Military preferred
  • Experience with software and firmware updates for technical equipment preferred
  • Strong customer service and communication skills preferred

Benefits

Comp & perks
  • Medical, dental, and vision plans
  • 401(k) with 150% match up to 6%
  • Life insurance
  • 3 weeks paid time off
  • Tuition reimbursement