Senior ServiceNow Developer – ITSM, ITOM, ITAM

Sierra Nevada Corporation

. Work with service owners to understand needs and translate them into ServiceNow requirements .

Posted 9/29/2026full-timeLone Tree • Colorado • United StatesSenior💰 $71,338 - $98,090 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced expertise in ServiceNow development, including configuration and integration across various modules such as ITSM, ITOM, and ITAM. Proven ability to translate business needs into technical requirements, mentor developers, and lead complex projects while ensuring high-quality deliverables.

Highest-signal resume keywords

ServiceNow DevelopmentJavaScript ProficiencySQL DevelopmentApplication IntegrationITSM Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNowJavaScriptSQL.NET (C#)WCFMVCJQueryNodeTypescriptHTML

Soft Skills

Excellent CommunicationLeadership Skills

Tools & Technologies

Service PortalService CatalogCMDBDiscoveryMobilityReportingAutomationWeb Technologies

Industry Keywords

ITOMITAMCSDMAerospace and DefenseUAT Testing

Tech Stack

Tools & technologies

ITSMJavaScriptjQueryNode.jsSDLCServiceNowSOAPSQLTypeScript.NET

About the role

Key responsibilities & impact

Work with service owners to understand needs and translate them into ServiceNow requirements
Compile user requirements into agile stories
Develop, test, demo, and review work with employees to ensure it meets their needs
Perform development and configuration across Service Portal, Service Catalog, Incident, Problem, Change, Knowledge, Release/SDLC, Asset Management, SAM Pro, Human Resource Management, ITOM, ITAM, CMDB, Discovery, Mobility, and Reporting
Provide support and development for screen tailoring, workflow and flow administration, report setup, data imports, integrations, scripting, third-party software integrations, automation, and custom application development
Analyze business requirements and create sustainable ServiceNow solutions
Answer technical and application configuration questions
Develop, maintain, and execute reports to ensure system operation meets performance targets
Create and maintain system design and operations documentation
Manage multiple projects concurrently while maintaining attention to detail
Lead complex development projects
Mentor junior and mid-level developers and champion software development best practices
Collaborate with QA, operations, and security teams to ensure seamless business application integration and functionality in an aerospace and defense context

Requirements

What you’ll need

Bachelors degree in Computer Science, Business Administration, or related field of study
Minimum of 4 years of demonstrated ServiceNow developer experience with advanced knowledge of Flows, JavaScript, and internal working of the platform
8+ years of experience in business analyst systems, or a related field
Relevant experience can be considered as a substitute for the required educational qualifications; in the absence of a degree, a minimum of 12 years of related experience is required
Higher level relevant degree may substitute for experience
Advanced experience with .NET (C#), WCF, MVC, jQuery, JavaScript, Node, Typescript
Expert skills in SQL Development, Application Integration, Web application development, HTML, DHTML, or CSS
In-depth knowledge of ITSM and ITOM/ITAM/Discovery/Discovery Integrations ServiceNow offerings
Working knowledge and experience using web technologies including HTML, CSS, XML, SOAP, and REST
CSDM working knowledge and ability to implement CSDM strategy into the ServiceNow platform
Proven track record of working with customers to identify needs and turn them into documented Stories with detailed requirements
Proven track record of confirming requirements, creating functional designs, developing solutions, conducting UAT testing, and implementing solutions into Production
Excellent communication and leadership skills
Proven experience leading complex development projects
Ability to perform desk-based computer tasks for extended periods
Ability to engage in repetitive motions, including typing on a keyboard
Ability to occasionally lift and move items up to 20 lbs
Ability to work in an office or hybrid environment
Ability to travel as required
U.S. citizenship, lawful permanent residence, protected individual status, or eligibility to obtain required U.S. Government authorizations
Security clearance background check process applies

Benefits

Comp & perks

Medical, dental, and vision plans
401(k) with 150% match up to 6%
Life insurance
3 weeks paid time off
Tuition reimbursement