Key Account Manager

SIG Group

. Drive and manage the P&L, including revenue and StdGP, for assigned customers and deliver financial targets .

Posted 11/3/2026full-timeMalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong commercial acumen and proven experience in key account management, business development, and sales within B2B industries. Capable of building strategic customer relationships and driving sales growth while managing financial targets and customer satisfaction.

Highest-signal resume keywords

Key Account ManagementBusiness DevelopmentFinancial AnalysisCustomer Relationship ManagementFluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementAccount PlanningSales ForecastingProfitability ManagementAnalytical Thinking

Soft Skills

Excellent CommunicationPresentation SkillsStakeholder ManagementLeadership SkillsTeamwork Spirit

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationBachelor’s Degree in MarketingBachelor’s Degree in Engineering

Industry Keywords

B2BFMCGPackagingFood and BeverageManufacturing

About the role

Key responsibilities & impact

Drive and manage the P&L, including revenue and StdGP, for assigned customers and deliver financial targets
Lead and coordinate internal specialist teams to support customers, grow volume, share, margin, and customer satisfaction
Establish and implement customer account plans with technical, production, and marketing support
Visit customers regularly to identify needs, resolve issues, develop SIG's value proposition, and build professional relationships
Increase SIG Combibloc share by identifying conversion opportunities and supporting new product development
Establish and maintain accurate 12-month rolling sleeve sales forecasts and optimize sleeve utilization and safety stock
Own and resolve customer claims promptly with internal quality and technical personnel
Manage customer payments, accounts receivable, and credit limits to reduce financial risks
Arrange periodic customer updates on new development opportunities from overseas markets
Prepare regular reports and meeting minutes to keep customers and internal colleagues informed
Participate in exhibitions and seminars promoting SIG products and services
Maintain customer profiles, including forecasts of filling machine movement
Drive and complete special projects or assignments from the Country Manager
Build customer and local market knowledge and develop understanding of technical and service aspects

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field
Proven experience in key account management, business development, or sales, preferably within packaging, food and beverage, or a related B2B industry
Strong commercial acumen, including account planning, financial analysis, and profitability management
Demonstrated success in building strategic customer relationships, negotiating commercial agreements, and driving sales growth
Excellent communication, presentation, and stakeholder management skills
Ability to collaborate across functions and manage competing priorities
Fluency in English
Willingness to travel as required
Preferably experience in B2B, FMCG, packaging, or manufacturing industries
Strong analytical thinking, leadership skills, and teamwork spirit
Commitment and ability to follow the code of conduct and company's core competencies
Strong knowledge of customers and local market
Understanding of technical and services aspects

Benefits

Comp & perks

Competitive compensation
Opportunity to partially work from home
Personal development opportunities
Trainings and coaching opportunities from senior team members
Opportunity to develop skills through real work and experience
Opportunity to work as part of a highly motivated and dynamic team