Account Manager – AdTech

Sigma Software Group

. Build and maintain long-term, trust-based relationships with Customers .

Posted 11/9/2026full-timeRemote • PolandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Project Management, with a strong focus on building long-term customer relationships and driving growth opportunities. Proficient in contract negotiation, stakeholder management, and aligning customer expectations with operational capabilities.

Highest-signal resume keywords

Account ManagementProject ManagementContract NegotiationStakeholder ManagementCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram ManagementAccount ManagementContract ManagementOperational ProcessesBusiness DevelopmentCustomer Satisfaction MonitoringAnalytical MindsetSolution-Oriented ApproachSoftware Delivery Lifecycle Understanding

Soft Skills

Communication SkillsNegotiation SkillsRelationship BuildingCollaborationProblem-Solving

Industry Keywords

AdTechService-Based ITEuropean CorporationsUS-Based CorporationsDistributed International Teams

About the role

Key responsibilities & impact

Build and maintain long-term, trust-based relationships with Customers
Act as the primary point of contact for strategic account discussions
Identify and drive growth opportunities within existing accounts
Collaborate with delivery teams on upsell and cross-sell initiatives
Monitor Customer satisfaction and proactively mitigate risks
Align Customer expectations with operational and delivery capabilities
Translate business needs into structured internal action plans
Partner with Project Managers and delivery stakeholders to ensure transparency and predictability
Support contract extensions, commercial negotiations, and account planning activities
Contribute to long-term account development strategies
Facilitate effective communication between Customers and internal teams
Drive continuous improvement in Customer engagement processes

Requirements

What you’ll need

5+ years of experience in Project Management and/or Program Management
Proven experience in Account Management within a service-based IT company
Strong understanding of operational processes in European and US-based corporations
Successful track record of developing and scaling Customer accounts
Hands-on experience creating, negotiating, and managing delivery contracts
Strong commercial mindset and ability to identify business opportunities
Excellent communication, stakeholder management, and negotiation skills
Ability to build strategic long-term partnerships with Customers
Experience balancing Customer expectations with operational capabilities
Structured, analytical, and solution-oriented mindset
Upper-Intermediate or higher level of English
Experience in the AdTech domain (plus)
Background working with distributed international teams (plus)
Experience collaborating with executive-level stakeholders (plus)
Understanding of software delivery lifecycle and engineering processes (plus)
Experience participating in pre-sales or business development initiatives (plus)