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Principal Time & Attendance Solutions Consultant
Signal & Strand. Rapidly become an expert on the company's technology platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workforce management applications and provides exceptional customer service through effective training and support. Proficient in configuring technology platforms to meet specific customer needs while resolving technical issues in live deployments.
Highest-signal resume keywords
Workforce Management ApplicationsCustomer Service OrientationImplementation ExperienceWorkday KnowledgeAPI Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Time Tracking ApplicationsPayroll ApplicationsConsulting ExperienceIOS ConfigurationMDMsRESTWeb HooksXMLJSONCCPA Knowledge
Soft Skills
Customer ServiceMotivatedResourcefulIndependent WorkIntelligent
Tools & Technologies
WorkdayDayforceUKG ProUKG ReadyIsolvedSAP SuccessFactorsEmployment HeroIT Business Interaction Tools
Industry Keywords
Technical SupportImplementationConsultingPrivacy LawCustomer Training
Tech Stack
Tools & technologiesiOS
About the role
Key responsibilities & impact- Rapidly become an expert on the company's technology platform
- Demonstrate the technology platform to customers and partners
- Provide product training to customers and partners
- Lead discovery calls and project meetings for direct customers
- Advise direct customers and configure the platform to meet customer requirements
- Advise partners on configuring the platform to meet customer requirements
- Assist customers and partners with resolving technical post-sales issues in live customer deployments
Requirements
What you’ll need- 5+ years of experience with time tracking, payroll, or workforce management applications
- 5+ years of experience in a support, implementation, or consulting environment
- Extremely customer service oriented
- Willing and able to work independently
- Intelligent, motivated, and resourceful
- Proficient with IT business interaction tools
- Knowledge of Workday, Dayforce, UKG Pro, UKG Ready, isolved, SAP SuccessFactors, or Employment Hero strongly preferred
- Experience with iOS configuration and MDMs a plus
- Knowledge of API technologies such as REST, Web Hooks, XML, and JSON a plus
- Knowledge of CCPA and privacy law a plus
- Must be based in California, Washington, Oregon, or Nevada
Benefits
Comp & perks- Bonus compensation
- Remote work from home