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Operations Center Operator – Onsite, Nashville, TN
Silicon Ranch Corporation. Monitor and operate utility-scale solar PV plants using SCADA, EMS, and plant monitoring platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in monitoring and operating utility-scale solar PV plants, with a strong focus on compliance with NERC standards and effective communication protocols. Proficient in data extraction and analysis using SCADA systems and Microsoft Power BI to enhance operational decision-making.
Highest-signal resume keywords
NERC ComplianceSCADA System OperationMicrosoft Power BI DevelopmentEvent Logging ProficiencyOperator Communication Protocols
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Utility-Scale Solar PV Plant OperationRemote Monitoring PlatformsInverter Setpoint ChangesEvent ClassificationIncident Escalation WorkflowsShift Handover ProceduresOperational DocumentationData ExtractionSituational AwarenessDecision-Making Under Pressure
Soft Skills
Clear Verbal CommunicationWritten CommunicationCollaborative MindsetAttention to DetailCommitment to Safety
Tools & Technologies
SCADAEMSMicrosoft 365Plant Monitoring PlatformsEvent Logs
Certifications & Qualifications
NERC Fundamentals Training
Industry Keywords
Renewable EnergyTechnical Call CenterOperations CenterCompliance DrillsGrid Constraints
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Monitor and operate utility-scale solar PV plants using SCADA, EMS, and plant monitoring platforms
- Execute remote switching, curtailments, inverter setpoint changes, and plant controls according to approved procedures
- Respond to dispatch instructions from Balancing Authorities and Transmission Operators
- Identify, diagnose, and escalate plant alarms, outages, and abnormal operating conditions
- Maintain situational awareness of plant status, weather, grid constraints, and interconnection limits
- Perform duties aligned with NERC and GOP-2 standards
- Execute and document operator communications using three-part communication protocols
- Maintain event logs, switching records, and operational documentation
- Support disturbance reporting, event classification, evidence retention, compliance drills, simulations, and NERC audits
- Lead initial response to forced outages, inverter trips, grid events, and weather-related incidents
- Coordinate with Field O&M, OEMs, EPCs, and engineering teams during events
- Support post-event reviews and corrective action tracking
- Extract data from SCADA systems, monitoring platforms, and event logs
- Develop and maintain Microsoft Power BI dashboards and reports
- Collaborate with Performance Engineering, Asset Management, and Compliance teams to analyze trends and improve reporting and decision-making
Requirements
What you’ll need- Bachelor’s degree in Engineering, Renewable Energy, or related technical discipline OR equivalent relevant experience
- Minimum 1–3 years of experience working in a technical call center or operations center role
- Candidates without prior NERC or control room experience must complete internal ROC onboarding and operations training
- Complete NERC fundamentals training within 6–12 months
- Demonstrated proficiency in event logging and documentation discipline
- Demonstrated proficiency in operator communication protocols
- Demonstrated proficiency in shift handover procedures
- Demonstrated proficiency in incident escalation workflows
- Proficiency with Microsoft 365, remote monitoring platforms, and Power BI
- Must be comfortable working nights, weekends, and holidays as part of a rotating schedule
- Strong situational awareness and decision-making under pressure
- Clear verbal and written communication during normal and emergency operations
- High attention to detail and procedural discipline
- Collaborative mindset across operations, engineering, and compliance teams
- Commitment to safety, reliability, and regulatory compliance
Benefits
Comp & perks- Structured DuPont schedule with built-in extended time off
- Typically 7 consecutive days off in the rotating cycle
- Internal ROC onboarding and operations training program
- NERC fundamentals training within 6–12 months
- Growth pathway into operations analytics, performance engineering, or compliance support
- Hands-on experience in real-time grid and plant operations
- Skills development in data analytics and Power BI reporting