Senior Implementation Specialist

Simplistic

. Build and maintain email campaigns, SMS campaigns, automated flows, and customer journeys within Klaviyo .

Posted 11/6/2026part-timeRemote • United StatesSenior💰 $35 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Klaviyo for building and managing email and SMS campaigns, advanced segmentation, and lifecycle automation. Proficient in troubleshooting integrations and implementing retention marketing strategies across various platforms.

Highest-signal resume keywords

Klaviyo Email And SMSEmail Marketing ExperienceLifecycle Marketing ExperienceEcommerce IntegrationsTroubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced FlowsSegmentationAutomationData MappingEvent TrackingTechnical QAOnsite Conversion OptimizationAudience Targeting StrategiesSignup FormsPopups

Soft Skills

Highly OrganizedAttention To Detail

Tools & Technologies

ShopifyRechargeYotpoAttentiveMailchimpOmnisendHubSpotLoyaltyLionReferralCandy

Certifications & Qualifications

Klaviyo Certifications

Industry Keywords

Retention MarketingCustomer JourneysAccount AuditsTechnical Account SetupImplementation Standards

About the role

Key responsibilities & impact

Build and maintain email campaigns, SMS campaigns, automated flows, and customer journeys within Klaviyo
Create and manage advanced segmentation, profile properties, and audience targeting strategies
Build, optimize, and troubleshoot signup forms, popups, and onsite conversion experiences
Configure and maintain flow triggers, custom events, and lifecycle automation programs
Support account audits, onboarding projects, and technical account setup
Serve as the internal subject matter expert on Klaviyo functionality and best practices
Lead migrations from Attentive, Mailchimp, Omnisend, HubSpot, and other ESPs
Configure, test, and troubleshoot integrations with Shopify, Recharge, Yotpo, loyalty platforms, and other retention technology partners
Support advanced implementations involving custom properties, event tracking, and data mapping
Adhere to SOPs, implementation standards, and QA processes
Perform technical QA across campaigns, flows, segments, forms, and integrations
Troubleshoot complex platform, data, and integration issues
Support internal training and serve as a technical resource for the retention team
Execute and oversee technical implementation of retention marketing programs across client accounts
Build and maintain email, SMS, segmentation, automation, and onsite conversion experiences while helping establish scalable implementation standards

Requirements

What you’ll need

Must be able to work from 5–9 p.m. Eastern Time
3–6+ years of email, SMS, or lifecycle marketing experience
2+ years of hands-on experience with Klaviyo Email and SMS
Experience building advanced flows, segments, forms, and automations
Experience with platform migrations and ecommerce integrations
Familiarity with custom events and data architecture
Strong troubleshooting, documentation, and QA skills
Highly organized with exceptional attention to detail
Klaviyo certifications, K:Service experience, Shopify or Shopify Plus experience, agency experience managing multiple client accounts, and experience with Recharge, Yotpo, Attentive, LoyaltyLion, ReferralCandy, or similar platforms are preferred