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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing outstanding receivables and communicating effectively with customers to resolve payment issues. Proficient in documenting agreements and maintaining a reliable home office setup for efficient operations.
Highest-signal resume keywords
Outstanding Receivables ManagementNative-Level German ProficiencySolution-Oriented CommunicationCustomer Engagement via Phone and EmailBasic Computer Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Receivables ProcessingPayment ArrangementDocumentation of AgreementsCustomer CommunicationPayment Commitment Tracking
Soft Skills
Confident Telephone MannerFriendly CommunicationReliabilityMotivationCommitment to Performance
Tools & Technologies
Windows PCLaptopHome Office SetupStable Internet ConnectionNoise-Cancelling Headset
Industry Keywords
Customer Payment ResolutionOverdue Payments ManagementInstallment PlansPayment Terms NegotiationOutbound Customer Contact
About the role
Key responsibilities & impact- Process and resolve outstanding receivables
- Proactively contact customers regarding overdue payments (inbound and outbound)
- Arrange installment plans and individualized payment terms
- Document calls, payment commitments, and agreements
- Communicate in a solution-oriented manner to resolve payment arrears out of court
- Resolve outstanding receivables with customers by phone and email
Requirements
What you’ll need- Resident in Turkey
- German at native-speaker level
- Confident and friendly telephone manner, including during difficult conversations
- Basic computer skills
- Own Windows PC or laptop
- Fully equipped home office (desk, chair, stable internet connection, and noise-cancelling headset)
- Reliability, motivation, and strong commitment to performance
- The employer does not provide a Windows laptop or PC or a headset; applicants must provide these themselves
Benefits
Comp & perks- 100% remote work
- Working hours between 8:00 a.m. and 5:00 p.m. (German time)
- Up to 40 hours per week, Monday to Friday (weekends off)
- 20 days of annual leave plus all German public holidays off
- Regular coaching in collections management and communication skills
- Immediate start available