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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing outstanding receivables and communicating effectively with customers to resolve payment issues. Proficient in documenting agreements and maintaining a reliable home office setup for optimal performance.
Highest-signal resume keywords
Outstanding Receivables ManagementCustomer CommunicationPayment ArrangementGerman Language ProficiencyHome Office Setup
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Computer SkillsPayment ProcessingDocumentationCustomer Contact
Soft Skills
Confident Telephone MannerFriendly CommunicationReliabilityMotivationCommitment to Performance
Tools & Technologies
Windows PCLaptopNoise-Cancelling HeadsetStable Internet Connection
Industry Keywords
Payment ArrearsInstallment PaymentsSolution-Oriented Communication
About the role
Key responsibilities & impact- Process and clarify outstanding receivables
- Proactively contact customers regarding payment arrears (inbound and outbound)
- Arrange installment payments and customized payment terms
- Document calls, payment commitments, and agreements
- Communicate in a solution-oriented manner to resolve payment arrears out of court
- Clarify outstanding receivables with customers by phone and email
Requirements
What you’ll need- Residence in Turkey
- German at native-speaker level
- Confident, friendly telephone manner—even during difficult conversations
- Basic computer skills
- Own Windows PC or laptop
- Fully equipped home office (desk, chair, stable internet connection, and noise-cancelling headset)
- Reliability, motivation, and strong commitment to performance
- A Windows laptop or PC and a headset are not provided by the employer; these work tools must be provided by the contractor
Benefits
Comp & perks- 100% remote work
- Working hours between 8:00 a.m. and 5:00 p.m. (German time)
- Up to 40 hours per week, Monday to Friday (weekends off)
- 20 days of annual leave plus all German public holidays off
- Regular coaching in collections management and communication skills
- Immediate start possible