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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in both German and English, with a focus on resolving payment issues through proactive customer engagement and individualized payment arrangements. Proficient in managing outstanding receivables while maintaining a reliable and motivated work ethic.
Highest-signal resume keywords
German Language ProficiencyCustomer CommunicationPayment Arrangement NegotiationOutstanding Receivables ManagementHome Office Setup
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Confident Telephone MannerFriendly CommunicationReliabilityMotivationWillingness to Perform
Tools & Technologies
Windows PCLaptopNoise-Cancelling HeadsetStable Internet Connection
Industry Keywords
Receivables ProcessingPayment CommitmentsCustomer EngagementSolution-Oriented CommunicationPayment Arrears Resolution
About the role
Key responsibilities & impact- Process and clarify outstanding receivables
- Proactively contact customers regarding overdue payments (inbound and outbound)
- Agree on installment payments and individualized payment arrangements
- Document calls, payment commitments, and agreements
- Communicate in a solution-oriented manner to resolve payment arrears out of court
- Clarify outstanding receivables with customers by phone and email
Requirements
What you’ll need- Reside in Turkey
- German at native-speaker level
- Confident, friendly telephone manner—even during difficult conversations
- Basic PC skills
- Own Windows PC or laptop
- Fully equipped home office (desk, chair, stable internet connection, and noise-cancelling headset)
- Reliability, motivation, and willingness to perform
- The employer does not provide a Windows laptop or PC or a headset; applicants must provide these work tools themselves
Benefits
Comp & perks- 100% remote work
- Working hours between 8:00 a.m. and 5:00 p.m. (German time)
- Up to 40 hours per week, Monday to Friday (weekends off)
- 20 days of annual leave plus all German public holidays off
- Regular coaching in collections management and telephone communication
- Immediate start possible