Administrative Assistant

SIMPRESS

. Ticket management and tracking .

Posted 10/8/2026full-timeSantana de Parnaíba • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities, including ticket management, supply management, and record maintenance, while effectively tracking SLAs and KPIs. Proficient in Microsoft Office and capable of meeting deadlines in a fast-paced environment.

Highest-signal resume keywords

Ticket ManagementSupply ManagementRecord MaintenanceSLA TrackingKPI Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ticket ManagementSupply ManagementRecord MaintenanceSLA TrackingKPI Tracking

Soft Skills

Administrative SupportTime Management

Tools & Technologies

Microsoft Office

Certifications & Qualifications

High School Diploma

Industry Keywords

HumanitiesSTEM

About the role

Key responsibilities & impact

Ticket management and tracking
Supply management
Address updates
Record maintenance
SLA and KPI tracking
Provide reliable, high-quality administrative support to the department within agreed-upon deadlines

Requirements

What you’ll need

High school diploma
Currently pursuing a degree in the Humanities or STEM-related field preferred
Intermediate proficiency in Microsoft Office
6 months to 1 year of experience

Benefits

Comp & perks

Profit-Sharing Plan (PLR)
Medical and dental insurance for employees and dependents
Telemedicine with no copay
Mental Health and Healthy Eating Programs
Wellhub and TotalPass
Meal or food allowance
Birthday Day Off
180-day maternity leave
20-day paternity leave
Sim University, a corporate university offering courses and continuous learning and professional development pathways
Educational partnerships with recognized institutions
Referral Program with recognition for successful referrals