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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Back Office operations and project implementation, with a strong focus on client relationship management and operational efficiency. Proficient in analyzing contracts and commercial proposals while ensuring compliance with deadlines and quality standards.
Highest-signal resume keywords
Back Office OperationsProject ImplementationContract AnalysisClient Relationship ManagementIntermediate Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Scope ValidationImplementation Map PreparationOperational Workflow MonitoringRisk IdentificationProcess ImprovementAutomation SupportContinuous ImprovementOperational Planning
Soft Skills
Issue ResolutionCommunicationCollaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Commercial ProposalsService ManagementSLA Compliance
About the role
Key responsibilities & impact- Validate the project scope with clients, ensuring a proper understanding of the implementation’s needs and requirements
- Analyze contracts, commercial proposals, and technical documents, ensuring alignment between the commercialized scope and operational execution
- Prepare and validate implementation maps, ensuring information consistency before project execution
- Serve as the main point of contact for internal and external clients, managing alignment discussions, clarifications, and issue resolution throughout the implementation process
- Monitor the operational workflow of requests, ensuring compliance with deadlines, SLAs, and quality standards
- Identify risks, inconsistencies, and process improvement opportunities, proposing solutions to increase operational efficiency
- Support automation, innovation, and continuous improvement projects for Back Office and Implementation processes
- Work closely with Sales, Operations, Logistics, IT, Legal, and other support teams to ensure efficient implementation execution
Requirements
What you’ll need- Experience in Back Office operations, Implementation, Projects, or Operational Planning
- Experience analyzing contracts and commercial proposals and validating project scope with clients
- Experience preparing implementation maps and monitoring operational projects
- Experience providing service to and managing relationships with corporate clients
- Intermediate Excel skills
- Bachelor’s degree completed
Benefits
Comp & perks- Profit-Sharing Program (PLR)
- Medical and dental insurance for employees and dependents
- Telemedicine with no copayment
- Mental Health and Healthy Eating Programs
- Wellhub and TotalPass memberships
- Meal or food allowance
- Birthday Day Off
- 180-day maternity leave
- 20-day paternity leave
- Sim University, offering professional development courses and learning paths
- Educational partnerships with recognized institutions
- Employee Referral Program
