Practice Solutions Manager

Simpson Thacher & Bartlett LLP

. Facilitate exploratory meetings and user research with internal stakeholders, attorneys, clients, and SMEs .

Posted 9/17/2026full-timeNew York City • New York • United StatesSeniorLead💰 $190,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Management and Solution Management within a legal context, leveraging AI capabilities to enhance operational efficiency and client service. Proficient in stakeholder engagement, data analysis, and the application of Design Thinking principles to drive innovative legal technology solutions.

Highest-signal resume keywords

Product ManagementAI-Powered SolutionsDesign ThinkingStakeholder EngagementLegal Technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProduct Lifecycle ManagementQuantitative ResearchQualitative ResearchKPI DefinitionROI MeasurementAI Solution DesignProcess ImprovementPresentation SkillsClient Service

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsCollaboration SkillsRelationship Building

Tools & Technologies

JIRAConfluenceFigmaMiroDovetailMicrosoft Office Suite

Certifications & Qualifications

Bachelor's DegreeJD Preferred

Industry Keywords

Legal TechnologyLaw Firm EnvironmentAI-Driven Use CasesUser ResearchStakeholder Management

About the role

Key responsibilities & impact

Facilitate exploratory meetings and user research with internal stakeholders, attorneys, clients, and SMEs
Gather and analyze quantitative and qualitative data from user interviews, usage analytics, market research, industry reports, and other sources
Advise practice leadership on transformation opportunities
Translate strategic goals into actionable business capabilities, roadmaps, and detailed plans
Design and develop scalable solutions using AI capabilities to streamline processes, reduce complexity, and improve efficiency
Manage stakeholder expectations and provide updates throughout project lifecycles
Define measurement, ROI, and KPIs and ensure initiatives capture desired business value
Act as accountable leader and single point of contact across functions and practices
Identify and validate pain points and map them to viable AI-driven use cases
Identify, evaluate, and advocate for innovative AI-based legal technology solutions
Assist practice groups in adopting AI-enabled workflows through outreach and hands-on support
Support attorneys with prompt design, refinement, and execution tailored to practice-specific tasks
Prepare and deliver technology presentations and trainings on practical AI uses
Drive cross-department collaboration to resolve divergent goals and implement viable solutions
Communicate solution strategy and progress clearly to stakeholders
Perform other responsibilities as assigned

Requirements

What you’ll need

Bachelor’s degree – required
7+ years’ experience in Product Management, Solution Management or Innovation-focused roles
Direct experience in a law firm environment, as a practicing attorney or experience with legal technology preferred
Proficiency in tools for product management, including JIRA, Confluence, Figma, Miro, and Dovetail
Experience managing the product lifecycle from ideation through launch to iterative improvement, especially for AI-powered solutions
Demonstrated ability to apply Design Thinking principles to product discovery, prioritization and solutioning
Strong analytical, prioritization and problem-solving skills with a data-driven mindset
Superior oral and written communication skills and ability to make effective presentations to small and/or large groups
Ability to work effectively independently and collaboratively
Ability to provide excellent quality client service to internal and external contacts
Advanced knowledge of Microsoft Office Suite and ability to produce quality written communications, presentations, spreadsheets, slides and standard work documents
Strong appetite and aptitude to learn new technologies, develop innovative solutions and deliver compelling messaging
Ability to quickly learn and utilize new software programs and tools
Sound judgment regarding confidential and sensitive information
Ability to build strong working relationships across all organizational levels
JD preferred
Simpson Thacher will not sponsor applicants for work visas for this position