Senior UX Researcher

Simpson Thacher & Bartlett LLP

. Work closely with Practice Solutions Managers to drive a consistent and positive user experience for attorneys and clients across applications and digital solutions .

Posted 9/25/2026full-timeNew York City • New York • United StatesSenior💰 $150,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

Invision

About the role

Key responsibilities & impact

Work closely with Practice Solutions Managers to drive a consistent and positive user experience for attorneys and clients across applications and digital solutions
Understand attorney behaviors and workflows to provide actionable insights for strategic decisions and product or solution implementation
Plan and conduct qualitative and quantitative user research, including interviews, contextual inquiry, surveys and usability testing
Drive user research through recruitment, study design, data collection, analysis and reporting
Create personas, journey maps, service blueprints, user flows and other design artifacts
Establish and maintain a centralized repository of reusable research data, insights and artifacts
Translate research findings into business requirements with Practice Solutions Managers
Collaborate with Data & Analytics to ideate, validate, develop, test and improve user interactions and adoption of AI products and solutions
Support collection and analysis of product usage data
Support user adoption of new and existing products and solutions

Requirements

What you’ll need

Bachelor's degree or equivalent years of relevant experience required
5-8 years of relevant research and experience design expertise
Familiar with principles of Lean Product and Lean UX
Ability to work independently and collaboratively
Comfort leading visioning workshops with multidisciplinary teams
Experience structuring and executing qualitative and quantitative research plans
Experience developing personas, customer journey/experience maps and service design blueprints
Proficiency in UX research methods including exploratory interviews, contextual inquiry, card sorting and usability tests
Experience aiding user adoption of AI capabilities through training
Knowledge of industry standards and best practices for user-centered design and UX principles and techniques
Ability to develop scalable frameworks or strategies for user adoption and user experience
Understanding of responsive web and native design principles
Proficiency with experience design, process design and prototyping tools such as Miro, Figma, Sketch and InVision
Experience using research tools such as Dovetail or Maze
Simpson Thacher will not sponsor applicants for work visas for this position