FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Account Manager
SINE Digital. Act as the day-to-day contact for a portfolio of venue and cultural clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and client services, with a strong focus on budget tracking, stakeholder engagement, and project coordination. Proficient in leveraging digital marketing trends and AI tools to enhance operational efficiency and client satisfaction.
Highest-signal resume keywords
Account ManagementBudget TrackingStakeholder ManagementProject CoordinationDigital Marketing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBudget ManagementReportingCampaign CoordinationDocumentation QAClient CommunicationCampaign TrackingForecastingCommercial ReportingAction Tracking
Soft Skills
Organizational SkillsAttention to DetailProactivityRelationship BuildingCollaboration
Tools & Technologies
AI ToolsAutomation ToolsCampaign TrackersDocumentation SoftwareReporting Tools
Industry Keywords
Media IndustryLive EntertainmentCultural OrganisationsTheatreAudience Engagement
About the role
Key responsibilities & impact- Act as the day-to-day contact for a portfolio of venue and cultural clients
- Support Account Directors across wider account relationships
- Build relationships with client stakeholders and understand organisational priorities, commercial objectives, and planning cycles
- Respond to client communications and ensure follow-up and ownership of actions
- Support client meetings, reporting sessions, QBRs, campaign reviews, and presentations
- Track client feedback, approvals, actions, and priorities
- Coordinate campaign timelines, deliverables, assets, and workflows across internal teams and client stakeholders
- Translate client requests and campaign requirements into clear actions for specialist delivery teams
- Maintain campaign calendars and ensure activity is planned with sufficient lead time
- Liaise between clients and internal teams to deliver projects on time and according to agreed objectives
- Maintain project documentation, campaign trackers, status updates, meeting notes, and action logs
- Monitor project progress and identify risks, delays, or blockers
- Manage campaign budget tracking, invoicing processes, and account documentation
- Conduct budget and documentation QA checks across plans, reporting, reconciliations, and invoicing
- Support forecasting, account planning, commercial reporting, upsell, and cross-sell opportunities
- Maintain Statements of Work, contracts, trackers, and supporting documentation
- Monitor campaign pacing and flag concerns or risks
- Track actions, deadlines, owners, and approvals
- Drive accountability and follow-through across teams
- Support continuous improvement of operational processes, documentation standards, and account workflows
- Contribute to a collaborative team culture
- Use AI and automation tools to improve efficiency and ways of working
- Stay informed on digital marketing, theatre, venue, and cultural sector trends
- Attend industry events, conferences, and training opportunities
- Develop expertise in SINE’s marketing science frameworks, AI-powered products, and audience growth methodologies
- Support rollout and adoption of new products and services across client accounts
Requirements
What you’ll need- 2–4 years' experience in account management, client services, project management, marketing, or a similar client-facing role
- Experience within the media industry, with a good understanding of industry terminology
- Experience maintaining budgets, trackers, reporting, or commercial documentation
- Experience working with clients or stakeholders in a fast-paced environment
- Experience within theatre, live entertainment, cultural organisations, agencies, or related sectors is advantageous
- Exceptional organisational skills and strong attention to detail
- Highly proactive, with the ability to anticipate issues and keep projects moving forward
- Strong written and verbal communication skills
- Excellent stakeholder management and relationship-building abilities
- Commercially aware, with confidence working with budgets and financial documentation
- Comfortable managing multiple priorities and deadlines simultaneously
- Collaborative team player able to work across different teams and disciplines
- Curious, adaptable, and eager to learn
- Passionate about live entertainment, culture, and audience engagement
Benefits
Comp & perks- 25-day holiday allowance excluding Bank Holidays, plus extra time off over the Christmas period
- One extra day’s holiday accrued for the first three years of service
- Competitive salary
- 3pm finish on a Friday, subject to business requirements
- Enhanced family-friendly and personal leave
- Health cash plan after 3 months service
- Employee assistance programme
- Hybrid working
- Working from home equipment allowance
- Regular free tickets to live events
- Structured personal development
- Customised training programme
- Opportunities to attend industry conferences
- Equal opportunity workplace and recruitment adjustments or support