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Spanish Bilingual Customer Service Representative
Singlepoint. Handle mainly inbound and occasional outbound customer interactions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on inbound and outbound interactions, accuracy in documentation, and the ability to meet performance targets. Proficient in bilingual communication, particularly in Spanish, while maintaining privacy and protection of customer information.
Highest-signal resume keywords
Bilingual SpanishCustomer Service ExperienceStrong Organizational SkillsAttention to DetailProficient Computer Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivablesPayment SolutionsDocumentation AccuracyCustomer InteractionCall Center Experience
Soft Skills
Active ListeningIndependent WorkTeam CollaborationFlexibilityVerbal Communication
Tools & Technologies
Windows 11WebcamInternet Speed (10mbps)Device with 8GB RAMDevice with 500MB Free Space
Industry Keywords
Customer PrivacyPerformance TargetsRotational ScheduleInbound Customer InteractionsOutbound Customer Interactions
About the role
Key responsibilities & impact- Handle mainly inbound and occasional outbound customer interactions
- Assist and market products and services to new and existing customers
- Assist with customer-related payment solutions and account discrepancies
- Document customer accounts accurately
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations
- Train from home and work from home within New Brunswick
Requirements
What you’ll need- Applicants must be based in New Brunswick
- Must bring your own device
- Device must support Windows 11 (1803 or higher)
- Device must have at least 8GB of RAM (memory)
- Device must have at least 500MB of free space (storage/HDD)
- Minimum internet speed at least 10mbps
- Webcam
- Bilingual Spanish is required
- Ability to work independently and within a team and maintain accuracy
- Ability to work flexible shifts
- Strong organizational and active listening skills to determine the appropriate course of action
- Strong attention to detail with excellent written and verbal communication skills
- Proficient computer skills
- Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus
- Must be available to start on November 24, 2026
- Must work 5 days a week on a rotational schedule between Monday and Saturday operating hours
Benefits
Comp & perks- PAID TRAINING
- Benefits/Health Care Spending Account
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
- Career and Leadership Development
- In depth training at the start of employment with continuous development and ongoing training throughout
- Rotational work schedule
- Never come into the Office – train and work from home within New Brunswick
- 4% vacation pay