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Spanish Bilingual Customer Service Representative
Singlepoint. Handle mainly inbound and occasional outbound customer interactions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on sensitivity and urgency, while effectively managing customer interactions and account discrepancies. Proficient in bilingual communication, particularly in Spanish, and capable of working independently or as part of a team.
Highest-signal resume keywords
Bilingual SpanishCustomer ServiceAccounts Receivables ExperienceStrong Attention To DetailExcellent Written And Verbal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Proficient Computer SkillsCustomer Account DocumentationPayment Solutions AssistancePerformance Target AchievementCall Center Experience
Soft Skills
Strong Organizational SkillsActive Listening SkillsAbility To Work IndependentlyAbility To Work In A TeamFlexibility In Shift Work
Tools & Technologies
Windows 11WebcamInternet Speed Of 10Mbps
Industry Keywords
Inbound Customer InteractionsOutbound Customer InteractionsPrivacy ProtectionCustomer Information SecurityRotational Schedule
About the role
Key responsibilities & impact- Handle mainly inbound and occasional outbound customer interactions
- Provide a high degree of customer service with sensitivity and urgency
- Assist and market products and services to new and existing customers
- Assist with customer-related payment solutions and account discrepancies
- Accurately document customer accounts
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations
Requirements
What you’ll need- Applicants must be based in Saskatchewan
- Must bring your own device
- Device must support Windows 11 (1803 or higher)
- Device must have at least 8GB of RAM
- Device must have at least 500MB of free storage/HDD space
- Minimum internet speed of 10Mbps
- Webcam
- Bilingual Spanish is required
- Ability to work independently and within a team while maintaining accuracy
- Ability to work flexible shifts
- Strong organizational and active listening skills
- Strong attention to detail
- Excellent written and verbal communication skills
- Proficient computer skills
- Experience in accounts receivables at various stages of overdue payments, call center, or customer service environments is a plus
- Must be available to start November 24, 2026
- Must be available to work five days per week on a rotational schedule, Monday to Saturday, between 6:00am and 9:15pm CST (7:00am to 10:15pm ET)
Benefits
Comp & perks- Paid training
- Benefits/Health Care Spending Account
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more
- Career and Leadership Development
- In-depth training at the start of employment with continuous development and ongoing training throughout
- Rotational work schedule
- 4% vacation pay
- Remote work from home within Saskatchewan
- Equal opportunity employer
- Accommodations available upon request during the selection process