3PL Manager

Skylight

. Own the day-to-day and strategic relationship with each 3PL partner, including weekly operating reviews, monthly business reviews, and a clear escalation path.

Posted 10/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing 3PL vendor relationships, including performance evaluation through scorecards and business reviews. Proficient in inventory reconciliation, auditing invoices, and ensuring compliance with retail standards.

Highest-signal resume keywords

3PL Vendor Relationship ManagementWarehouse Management Systems ProficiencyInventory Reconciliation ExperienceAdvanced Analytical SkillsRetail Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Supply Chain ManagementLogistics Operations3PL Performance ManagementInvoice AuditingTotal-Cost ModelingCycle CountsSLA EnforcementE-Commerce Parcel FulfillmentCross-Border FlowsNew Site Onboarding

Soft Skills

Clear Written CommunicationLeadershipContinuous Improvement Mindset

Tools & Technologies

NetSuiteGoogle SheetsSQLWarehouse Management Systems

Certifications & Qualifications

Six Sigma CertificationMBA in Supply Chain Management

Industry Keywords

Retail Compliance3PL AgreementsCustoms BrokersFulfillment OperationsConsumer Electronics

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Own the day-to-day and strategic relationship with each 3PL partner, including weekly operating reviews, monthly business reviews, and a clear escalation path.
Build and run a 3PL scorecard covering ship-same-day percentage, order cycle time, dock-to-stock time, inventory accuracy, damage and shrink, retailer chargeback error rates, and cost per order and unit.
Hold partners to contracts, including SLAs, KPIs, liability terms, and rate cards; manage amendments and renewals with Finance and Legal.
Audit 3PL invoices against rate cards and contracts; own claims and credits for lost, damaged, or missing inventory and missed SLAs.
Own inventory accuracy between each 3PL’s WMS and NetSuite, including cycle counts, location-level reconciliations, and adjustments with Accounting.
Lead new site onboarding and transitions, including cutover plans, inventory transfers, system and EDI integration, SOPs, and go-live readiness.
Run 3PL RFPs end to end, including scope, bid analysis, site visits, and total-cost modeling.
Own the international 3PL network and work with forwarders and customs brokers on inbound flows.
Own warehouse value-added service programs, including relabeling, kitting, sleeving, repack, and rework, with SOPs, pricing, and quality checks.
Run capacity and peak planning with each partner, including space, labor, forecast sharing, and holiday cutoffs.
Work with the Retail Logistics team on retailer requirements, including labels, routing guides, and appointments.
Work with Planning and Purchasing on inbound receipts, dock appointments, and PO-to-receipt lag.
Lead continuous improvement across the 3PL network.

Requirements

What you’ll need

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
5+ years of experience in warehouse, fulfillment, or supply chain operations, with 3+ years managing 3PL vendor relationships
Demonstrated experience managing multi-site 3PL performance with scorecards and business reviews
Experience reading and enforcing a 3PL agreement: SLAs, rate cards, liability, shrink, and insurance terms
Experience reconciling WMS inventory to an ERP
Experience auditing 3PL invoices and recovering overbilling or claims
Proficiency as a user of warehouse management systems
Advanced analytical skills (Google Sheets required, SQL a plus) and clear written communication
Experience standing up a new 3PL site or exiting an old one
Experience with international 3PLs, cross-border flows, and customs brokers
Experience with NetSuite (SuiteQL a big plus)
Experience running a 3PL RFP and building a total-cost model
Experience with retail compliance (Target, Best Buy, Costco, Walmart, Sam’s Club)
Experience with e-commerce parcel fulfillment and consumer electronics
MBA or MS in Supply Chain Management or related field
Six Sigma certification or similar process improvement qualifications

Benefits

Comp & perks

Competitive Salary + Equity Package
401K matching
Wellness, learning, and home-office budgets
Health, Dental & Vision Medical Plans
Tremendous autonomy to set the direction of your work
Unlimited PTO
Company holidays on the first Friday of every month (Excluding November, December, and January)
Medical, dental, vision, and paid time off