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Skylight

Logistics Manager

Skylight

. Partner with freight forwarders on day-to-day bookings, exception escalations, and performance follow-ups as the primary operational point of contact.

Posted 10/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in freight forwarding and logistics operations, with a strong focus on international freight management, customs compliance, and process improvement. Proficient in utilizing TMS and data analysis tools to enhance shipment visibility and operational efficiency.

Highest-signal resume keywords
Freight Forwarding ExperienceInternational Freight KnowledgeCustoms Compliance FamiliarityTMS ProficiencyData Analysis Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Freight ForwardingLogistics OperationsCustoms ComplianceData AnalysisProcess ImprovementIncident ManagementShipping DocumentationCarrier ManagementOperational CoordinationPerformance Auditing
Soft Skills
Clear CommunicationEntrepreneurial MindsetOwnershipAdaptabilityProblem-Solving
Tools & Technologies
TMSGoogle SheetsExcelOSCASetlogProject44FourKites
Industry Keywords
3PLDrayageTranspacific LogisticsOmnichannel DistributionConsumer Goods

About the role

Key responsibilities & impact
  • Partner with freight forwarders on day-to-day bookings, exception escalations, and performance follow-ups as the primary operational point of contact.
  • Own the forwarder-to-drayage handoff from vessel discharge to fulfillment centers in Reno, Nevada and Indianapolis, Indiana.
  • Coordinate fulfillment-center facility transfers, inbound routing decisions, cross-dock timing, and delivery sequencing.
  • Audit forwarder rates, accessorials, and SLA performance; flag variances and drive resolution.
  • Operate TMS, forwarder systems, and internal trackers to maintain shipment visibility, proactively escalate delays, and inform stakeholders.
  • Own shipping-document workflows for commercial invoices, packing lists, BOLs, and ISF filings.
  • Lead exception and incident management for delayed vessels, drayage no-shows, CBP holds, and cargo claims through resolution.
  • Support the Director of Logistics with ISF filing coordination, CBP exam responses, customs document collection, and UFLPA documentation workflows.
  • Continuously improve processes, tools, and documentation across lanes and partners.

Requirements

What you’ll need
  • 4–7 years of experience in freight forwarding, 3PL, or shipper-side logistics operations with hands-on carrier and forwarder management.
  • Strong working knowledge of international freight: ocean FCL/LCL, air freight, and domestic drayage operations.
  • Demonstrated ability to own exceptions, incidents, and escalations in a fast-moving environment.
  • Comfortable with data: Google Sheets or Excel, building trackers, and producing reporting.
  • Baseline familiarity with customs and trade compliance workflows, including ISF, CBP entry process basics, and document collection.
  • Clear written communication with carriers, forwarders, and 3PLs.
  • Entrepreneurial mindset and ability to deal with ambiguity, take ownership, and continuously improve.
  • Process design and systems thinking; ability to translate operational needs into tools, trackers, or automation and work alongside engineers or analysts.
  • Experience with major freight forwarders such as Expeditors, Flexport, or Crane Worldwide (nice to have).
  • Familiarity with drayage and 3PL coordination in transpacific lanes to LA/LGB or the Midwest (nice to have).
  • Experience with TMS or shipment visibility platforms such as OSCA, Setlog, project44, or FourKites (nice to have).
  • Customs brokerage coordination experience (nice to have).
  • Experience in a consumer goods or eCommerce company with an omnichannel distribution model (nice to have).
  • Prior experience managing or mentoring junior logistics staff (nice to have).

Benefits

Comp & perks
  • Competitive Salary + Equity Package
  • 401K matching
  • Wellness, learning, and home-office budgets
  • Health, Dental & Vision Medical Plans
  • Tremendous autonomy to set the direction of your work
  • Unlimited PTO
  • Company holidays on the first Friday of every month (Excluding November, December, and January)
  • Paid time off